FLORINDA PEREZ
Biscoe,NC
Summary
Dynamic and detail-oriented professional with extensive experience at ACTION BAIL BONDS, excelling in customer service and office administration. Proven ability to manage sensitive information while enhancing communication processes. Recognized for exceptional organizational skills and adeptness in appointment scheduling, contributing to improved operational efficiency.
Diligent [Desired Position] with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills.
Overview
9
9
years of professional experience
Work History
Secretary
ACTION BAIL BONDS
10.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
T-NUT PRODUCTION
KLAUSSNER
02.2016 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - PHLEBOTOMIST
Montgomery County Community College
TROY NC02-2019
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Sales support
- Multi-line phone systems
Languages
Spanish
Native or Bilingual
Timeline
Secretary
ACTION BAIL BONDS
10.2023 - Current
T-NUT PRODUCTION
KLAUSSNER
02.2016 - 12.2018
No Degree - PHLEBOTOMIST
Montgomery County Community College
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