Florine Akins
Philadelphia,PA
Summary
Highly trained CNA with strong clinical abilities and a successful career track record. I am proactive and organized with a passion and commitment for patient’s care.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Helping Hands & Hearts
06.2024 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
CNA
Accurate Rehabilitation Center
04.2020 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Dear Meadows Rehabilitation Facility
05.2015 - 01.2017
- Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff
- Maintain patients' restrictions to assigned areas
- Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary
- Restrain or aid patients as necessary to prevent injury
- Provide mentally impaired or emotionally disturbed patients with routine physical, emotional, psychological, or rehabilitation care under the direction of nursing and medical staff
CNA
Luther Woods Nursing Home and Rehabilitation Center
09.2012 - 08.2014
- Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff
- Maintain patients' restrictions to assigned areas
- Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans
- Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary
Education
Associate of Science - Health Administration
Colorado Technical University
Colorado Springs, CO02-2025
High School Diploma -
Northeast High School
Philadelphia, PA06-2018
Alliance Nursing School - CNA
Alliance Nursing School
Philadelphia, PA12.2008
Skills
- CPR certified
- First-aid certified
- Patient and environmental safety
- Proficient in the basic skills of patient care
- Vital signs and patient observation
- Knowledgeable with medical terminology
- HIPAA and patient privacy
- Excellent communication skills
- Wound care
- Transportation and Patient monitoring
- Patient care
- Recreational activities
- Data entry
- Computer skills
- Compassion and empathy
Accomplishments
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
Personal Information
Title: CNA
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Administrative Assistant
Helping Hands & Hearts
06.2024 - 01.2025
CNA
Accurate Rehabilitation Center
04.2020 - 01.2024
CNA
Dear Meadows Rehabilitation Facility
05.2015 - 01.2017
CNA
Luther Woods Nursing Home and Rehabilitation Center
09.2012 - 08.2014
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Associate of Science - Health Administration
Colorado Technical University
High School Diploma -
Northeast High School
Alliance Nursing School - CNA
Alliance Nursing School
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