Kimberly Horsfall

Greeted visitors or callers daily to handle questions or direct to appropriate staff.

Organized files, developed spreadsheets, faxed reports and scanned documents to

bolster organizational workflow.

Executed loan origination process and ordered credit reports, appraisals and

preliminary title reports.

Researched insurance information and flood certificates.

Worked with third-party vendors to address and clear loan closing requirements.

Gathered and reviewed patient records, data and health history to share with dentists

for quick and accurate patient assessments, diagnoses and treatment.

Checked patients in and out, verified insurance and collected co-pays to keep business

administrative and financial records current.

Prepared new patient files and updated existing records with new personal, insurance

and medical information.

Handled telephone and in-person requests for assistance from new and established

dental practice patients.

Collected payments from patients and arranged payment schedules.

Sanitized equipment, cleaned treatment rooms and restocked supplies after each

patient's treatment to maintain cleanliness and prepare for next patient.

Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to

review.

Educated patients on treatment procedures and post-procedure home care.