Floris Harris
Indianapolis,IN
Summary
Transitioning from customer-focused, creative environment to explore new opportunities. Developed strong client interaction and artistic skills. Seeking to apply these transferable skills in dynamic and engaging new field. Energetic and creative with keen eye for detail and passion for beauty and wellness. Knowledge of nail care techniques and proficiency in manicure and pedicure services. Committed to enhancing client satisfaction and creating relaxing, enjoyable experience.
Overview
25
25
years of professional experience
Work History
Nail Technician
Str8 Nails
01.2018 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Oversaw schedule to manage appointments of new and existing clients.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Mail Handler
United States Post Office
03.2024 - 12.2024
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
Claims Processing Specialist
Allstate Insurance Co
09.2008 - 09.2019
- Participated in ongoing professional development programs within the industry, staying current on best practices for efficient claims management.
- Reduced claim errors by conducting thorough investigations and obtaining all necessary documentation.
- Coordinated with other departments such as finance and coding teams to resolve any issues related to payment calculations or coding errors in submitted claims.
- Maintained a high level of accuracy and attention to detail when reviewing submitted claims for completeness and correctness, contributing to the overall quality of processed claims.
- Collaborated with team members to ensure consistency in claims processing, resulting in reduced discrepancies.
- Developed strong rapport among clients by addressing their concerns promptly, which ultimately resulted in higher client retention rates.
Package Handler
FedEx
07.2006 - 03.2009
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled, sealed, and loaded packages into correct trucks.
Medical Records and Health Information Technician
IU Health University Hospital
07.2000 - 09.2008
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy.
- Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
Education
No Degree - Medical Billing And Coding
New Horizions Computer Learning Center
Indianapolis, IN07.2007
No Degree - Manicuring License
Creations Beauty College
Indianapolis, IN10.1994
High School Diploma -
Warren Central High
Indianapolis, IN06.1985
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Problem-solving skills
- Sanitation procedures
- Appointment management
- Team collaboration
- Inventory controls
- Nail health assessment
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementHealthcare benefitsPersonal development programsWork-life balance401k matchPaid sick leavePaid time offFlexible work hoursStock Options / Equity / Profit SharingTimeline
Mail Handler
United States Post Office
03.2024 - 12.2024
Nail Technician
Str8 Nails
01.2018 - Current
Claims Processing Specialist
Allstate Insurance Co
09.2008 - 09.2019
Package Handler
FedEx
07.2006 - 03.2009
Medical Records and Health Information Technician
IU Health University Hospital
07.2000 - 09.2008
No Degree - Medical Billing And Coding
New Horizions Computer Learning Center
No Degree - Manicuring License
Creations Beauty College
High School Diploma -
Warren Central High
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