Florrie Mailo
Magna
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Intermountain Healthcare
Murray
01.2024 - 01.2025
- Assisted with scheduling follow-up appointments according to provider availability.
- Answered incoming calls in a professional manner.
- Inputted patient demographic data into electronic health record system.
- Scanned documents into electronic health record system as needed.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Airline Ticket Agent
SkyWest Airlines
Salt Lake City
12.2021 - 04.2023
- Updated computer systems with new reservation information as needed.
- Assisted with customer inquiries regarding flight information, baggage policies, and seating arrangements.
- Coordinated with airlines to ensure that all passengers were properly boarded on flights.
- Greeted customers and provided ticketing assistance.
- Resolved customer complaints by providing prompt and courteous service.
Education
High School Diploma -
Tafuna High School
Pago Pago, AS06-2015
Skills
- Customer service background
- Computer Skills
- Teamwork and Collaboration
- Problem-Solving
- Fast Learner
Timeline
Patient Service Representative
Intermountain Healthcare
01.2024 - 01.2025
Airline Ticket Agent
SkyWest Airlines
12.2021 - 04.2023
High School Diploma -
Tafuna High School