Summary
Overview
Work History
Education
Skills
Timeline
Generic

Florrie Mailo

Magna

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

3
3
years of professional experience

Work History

Patient Service Representative

Intermountain Healthcare
Murray
01.2024 - 01.2025
  • Assisted with scheduling follow-up appointments according to provider availability.
  • Answered incoming calls in a professional manner.
  • Inputted patient demographic data into electronic health record system.
  • Scanned documents into electronic health record system as needed.
  • Informed patients about payment options, billing policies, and procedures related to their visit or procedure.

Airline Ticket Agent

SkyWest Airlines
Salt Lake City
12.2021 - 04.2023
  • Updated computer systems with new reservation information as needed.
  • Assisted with customer inquiries regarding flight information, baggage policies, and seating arrangements.
  • Coordinated with airlines to ensure that all passengers were properly boarded on flights.
  • Greeted customers and provided ticketing assistance.
  • Resolved customer complaints by providing prompt and courteous service.

Education

High School Diploma -

Tafuna High School
Pago Pago, AS
06-2015

Skills

  • Customer service background
  • Computer Skills
  • Teamwork and Collaboration
  • Problem-Solving
  • Fast Learner

Timeline

Patient Service Representative

Intermountain Healthcare
01.2024 - 01.2025

Airline Ticket Agent

SkyWest Airlines
12.2021 - 04.2023

High School Diploma -

Tafuna High School

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