Floyd Holley
Wichita Falls,TX
Summary
Dynamic leader with a proven track record in operations management and client engagement optimization, notably at Hicks Offroad Designs LLC. Excelled in enhancing service quality and streamlining processes, achieving significant improvements in productivity. Skilled in project management and verbal communication, adept at fostering customer relations and mentoring teams for peak performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
Red River Razorbacks
Wichita Falls , Texas
04.2020 - Current
- Feral hog removal and predator control after being contacted by affected landowners from surrounding counties. Duties included: effective and ongoing communication, surveying land damages, organizing and implementing the least destructive means of removal for owner and animal by means such as setting traps, intermittent live hunting at landowner request and disposal of carcasses as deemed necessary
Shop Manager
Hicks Ofroad Designs LLC
Wichita Falls, Texas
12.2019 - 11.2024
- Streamlined operational processes, achieving an increase in daily transactions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Negotiated supplier contracts for goods at favorable prices.
- Monitored staff performance and provided feedback and guidance as necessary.
Shop Manager
4 Wheel Performance LLC
Wichita Falls , Texas
03.2014 - 11.2019
Education
High School Diploma -
Hirschi High School
Wichita Falls05-2001
Skills
- Client engagement optimization
- Service quality assurance
- Operations management
- Verbal and written communication
- Strategic project planning
- Labor relations
- Project management
- Customer relations
Certification
- Texas CHL Holder #01936906 EXP 01/14/2027
Timeline
Owner
Red River Razorbacks
04.2020 - Current
Shop Manager
Hicks Ofroad Designs LLC
12.2019 - 11.2024
Shop Manager
4 Wheel Performance LLC
03.2014 - 11.2019
- Texas CHL Holder #01936906 EXP 01/14/2027
High School Diploma -
Hirschi High School
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