Floyd Pamplin
Chester,VA
Summary
Seasoned Tank Wash Manager at Oakley Tank Lines, adept in leadership and customer service, significantly enhanced team performance and customer satisfaction. Skilled in safety procedures and staff training, demonstrated excellence in maintaining high standards of service and operational efficiency. Achieved remarkable conflict resolution, fostering a productive and safe work environment.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
29
29
years of professional experience
Work History
Tank Wash Manager
Oakley Tank Lines
10.2023 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Facility Manager
Total Clean LLC
10.1995 - 09.2023
- Supervised staff of [Number] in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Conducted inspections of facility grounds, external structure, systems and equipment.
Truck Driver
MidAtlantic Moving and Storge
04.2014 - 04.2015
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
No Degree -
George Wythe High School
Richmond, VASkills
- Customer service
- Leadership and supervision
- Safe driving
- Team leadership
- Strong work ethic
- Self-motivation and discipline
- Staff training
- Assisting customers
- Customer relationship management
- Scheduling and coordinating
- Forklift operation
- Staff supervision
- Safety procedures
- Health and safety
Timeline
Tank Wash Manager
Oakley Tank Lines
10.2023 - 11.2024
Truck Driver
MidAtlantic Moving and Storge
04.2014 - 04.2015
Facility Manager
Total Clean LLC
10.1995 - 09.2023
No Degree -
George Wythe High School
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