Summary
Overview
Work History
Education
Skills
Timeline
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Floyd Wedderburn Jr

Seattle,WA

Summary

Proven track record of enhancing operations and achieving significant improvements in efficiency at AAA, leveraging strong organizational skills and critical thinking. Excelled in customer relations and data analysis, demonstrating exceptional team-building abilities and a commitment to excellence. Skilled in MS Office and adept at managing multiple priorities effectively.

Overview

7
7
years of professional experience

Work History

Zipcar

Fleet Coordinator
08.2023 - Current
  • Worked effectively in fast-paced environments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills through working on group projects.
  • Skilled at working independently and collaboratively in a team environment.

Dispatcher

AAA
03.2023 - 08.2023
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.

Paralegal Assistant

Robert Datner Law Firm
06.2017 - 06.2022
  • Prepared legal briefs, motions, and pleadings.
  • Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
  • Conferred with clients and other involved parties to gather and track case information.
  • Researched, monitored and informed firm of legal and industry developments and trends and articulated effects on practice and clients.
  • Assisted lawyers with materials preparation for internal and external training events.
  • Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Researched statutes, decisions, legal articles, and codes.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Attended court hearings and depositions to take notes and document proceedings.

Education

Bachelor Of Business - Business Management

Kutztown University of Pennsylvania
Kutztown, PA

Upper Darby Senior High School
Drexel Hill, PA
06.2019

Skills

  • Customer Relations
  • Time Management
  • Remote Office Availability
  • Critical Thinking
  • Team building
  • MS Office
  • Organizational Skills
  • Computer Skills
  • Written Communication
  • Decision-Making
  • Task Prioritization

Timeline

Zipcar

Fleet Coordinator
08.2023 - Current

Dispatcher

AAA
03.2023 - 08.2023

Paralegal Assistant

Robert Datner Law Firm
06.2017 - 06.2022

Bachelor Of Business - Business Management

Kutztown University of Pennsylvania

Upper Darby Senior High School

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Floyd Wedderburn Jr