Fnu Asah
Birmingham
Summary
Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting patrons in selecting food and beverage choices and maintaining table settings. Customer-oriented team player familiar with POS system operations.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Noribachi
Birmingham
11.2024 - Current
- Processed payments from customers using cash registers or POS systems.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Greeted and seated customers promptly, courteously, and professionally.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Stocked server areas with supplies before, during and after shifts.
- Calculated charges, issued table checks, and collected payments from customers.
Restaurant Server
Taste of thailand
Birmingham
01.2022 - Current
- Processed payments from customers using cash registers or POS systems.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Adhered to established sanitation standards at all times while serving food or drinks.
- Greeted and seated customers promptly, courteously, and professionally.
- Complied with safety procedures when handling food items or cleaning materials.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Communicated effectively with kitchen staff regarding order status updates.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Ensured compliance with health and safety regulations.
- Calculated charges, issued table checks, and collected payments from customers.
- Stocked server areas with supplies before, during and after shifts.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Trinitas
IndonesiaSkills
- Point of sale systems
- Food safety compliance
- Customer service
- Order accuracy
- Payment processing
- Team collaboration
- Effective communication
- Problem solving
- POS system operation
- Adaptability and flexibility
- Customer satisfaction
- Check payment processing
- Cleaning and sanitizing
- Guest service
- Cleanliness
- Dining customer service
Timeline
Restaurant Server
Noribachi
11.2024 - Current
Restaurant Server
Taste of thailand
01.2022 - Current
High School Diploma -
Trinitas