Summary
Overview
Work History
Education
Skills
Timeline
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Derrell Buise

Baltimore,MD

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

18
18
years of professional experience

Work History

Restaurant Server

Oceanaire Seafood Room
Baltimore, Maryland
07.2021 - Current
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Restaurant Server

Hilton Worldwide Hotels
Baltimore, MD
05.2015 - 03.2022
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Restaurant Server

Shirleys Family Diner
Baltimore, MD
09.2004 - 03.2015
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

High School Diploma -

Paul Laurence Dunbar High School
Baltimore, MD
06.1998

Skills

  • Food and Beverage Service
  • Menu Memorization and Presentation
  • Food Safety Standards
  • High Volume Dining
  • Warm and Friendly
  • Specials Promotion and Upselling
  • Customer Service and Rapport
  • Point of Sale Systems

Timeline

Restaurant Server

Oceanaire Seafood Room
07.2021 - Current

Restaurant Server

Hilton Worldwide Hotels
05.2015 - 03.2022

Restaurant Server

Shirleys Family Diner
09.2004 - 03.2015

High School Diploma -

Paul Laurence Dunbar High School

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Derrell Buise