Summary
Overview
Work History
Education
Skills
Timeline
Generic

Foad Mana

DeBary,FL

Summary

Determined and responsible Sr Ops with more than 10 years of success boosting efficiency and streamlining procedures. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

Overview

5
5
years of professional experience

Work History

Sr Manager, Supply Chain (SWA)

Amazon
08.2023 - Current
  • Leading a tiger team for miss pickups and go over the teams findings in MBR with 4 to 5 VPs.
    • Manage and oversee various cross-functional programs, ensuring successful pickups.
    • Improved First Day Pickup Scan (FDPS) from 85% to 98% while volume grew from 198k packages to 513k packages per month.
    • Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
    • Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
    • Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
    • Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
    • Identify and mitigate risks, preventing them from escalating into major issues.

Sr Regional Manager

Amazon
03.2021 - 08.2023
  • Launched and managed 10 AMZL sites in South Jersey. Promoted 6 L6s to L7s and directly managed 5 L7s and indirectly 12 Sr Regionals Managers (L7), and 21 Sr Ops (L7) when supporting Sub Super Region
  • Achieved #1 scorecard in US for 16 months in a row and top 5 region in 2022 WW.
  • Launched Project Vroom that I recruited Aces, Ops, and CO to improve Volume Arrival Availability that ended up rolling out in NA with projected cost savings over $88 million in 2023
  • Teamed up with Learning to build a Quicksight to track in AA rates in a quartile formatting and highlights who has the biggest Return of investment (ROI)
  • Created a new cadence in pre planning a shift that was adopted by Super Central and Super East.
  • Inherited High Risk ER station in fall of 2022 that was ranked 585 WW Scorecard. After Peak, it was ranked in top 100 and no longer a High Risk ER site.
  • In March of 2023, I supported a Sub Super Region with 32 sites that was ranked last in DEA and Cost of the 13 sub regions. Partnered with 4 L8s and their Regional Director was able to hit #1 in Cost and #4 in DEA by July of 2023.
  • Received a personal message from Doug Herrington and John Felton for my performance in AMZL.

Station Ops Manager

Amazon
03.2020 - 03.2021
  • Drive and implement the business plan in area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
  • Forecast staffing, workload and performance results to meet business demands for performance results for area of responsibility.
  • Identify and resolve associate, customer, and supplier concerns Monitor and ensure area of responsibility's compliance with logistics, company quality, safety standards, policies, procedures and directives Prepare, review, and analyze business reports, using information to identify operational improvements (e.g., production, quality, safety).
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Implemented policies and standard operating procedures for continuous improvement.

Education

Bachelor of Science - Business

Northern Illinois University
Dekalb, IL
4 2008

Skills

  • Employee relations
  • Financials
  • Forecasting
  • Hiring
  • Human resources management
  • Leadership
  • Logistics
  • Mentoring
  • Quality
  • Risk analysis
  • Safety
  • Training and Development

Timeline

Sr Manager, Supply Chain (SWA)

Amazon
08.2023 - Current

Sr Regional Manager

Amazon
03.2021 - 08.2023

Station Ops Manager

Amazon
03.2020 - 03.2021

Bachelor of Science - Business

Northern Illinois University

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Foad Mana