Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Folakunmi Kuye

Chicago,Illinois

Summary

Detail-oriented professional with hands-on experience in customer service, retail, and warehousing. Expertise in team leadership, operational efficiency, inventory management, and problem-solving. Ready to contribute strong organizational and interpersonal skills in an entry-level corporate role.

Overview

5
5
years of professional experience

Work History

Cashier/Stocker

Dollar Tree
Lansing, Illinois
05.2025 - Current
  • Operated point-of-sale systems accurately, processing cash, credit, and digital transactions for seamless customer experiences.
  • Delivered friendly and efficient customer service, addressing complaints and assisting customers to enhance satisfaction.
  • Restocked shelves, organized inventory, and maintained product displays for maximum appeal.
  • Facilitated inventory counts and organized stockroom to optimize product accessibility and streamline operations.

Shift Leader

Panda Express
Calumet City, Illinois
05.2022 - 05.2024
  • Led team of 5–10 employees during high-volume shifts to ensure smooth operations and enhance customer satisfaction.
  • Trained new staff on customer service standards and safety procedures, streamlining onboarding process by 20%.
  • Implemented process improvements that decreased order wait time by 15%, improving customer experience.
  • Processed cash transactions and maintained accurate daily financial records to support financial integrity.
  • Resolved customer complaints professionally, maintaining a 95% positive feedback rating.

Team Member

Wendy's
Chicago Heights, Illinois
06.2021 - 08.2021
  • Delivered high-quality customer service in fast-paced environment, enhancing customer satisfaction.
  • Facilitated inventory management and restocking, ensuring optimal stock levels for seamless operations.
  • Ensured adherence to food safety and hygiene standards.
  • Aided team members during peak hours, streamlining workflow and minimizing errors.

Packer

Amazon
Monee, Illinois
02.2021 - 06.2021
  • Processed and packed high volumes of orders with accuracy and efficiency, contributing to timely order fulfillment in fast-paced warehouse.
  • Inspected items for quality control, ensuring customer satisfaction and reducing returns.
  • Organized inventory and restocked efficiently, ensuring optimal workflow and readiness for order demands.
  • Collaborated with team members to consistently meet daily targets, enhancing overall operational efficiency.

Education

High School Diploma -

Thornwood High School
South Holland, IL
05-2020

Some College (No Degree) -

Governors State University
Park Forest, IL

Skills

  • Warehouse operations
  • Cash handling
  • Time management
  • Microsoft Office (Word, Excel, Outlook)
  • Conflict resolution
  • Team leadership
  • Client relations

Languages

Yoruba
Native/ Bilingual

Timeline

Cashier/Stocker

Dollar Tree
05.2025 - Current

Shift Leader

Panda Express
05.2022 - 05.2024

Team Member

Wendy's
06.2021 - 08.2021

Packer

Amazon
02.2021 - 06.2021

High School Diploma -

Thornwood High School

Some College (No Degree) -

Governors State University
Folakunmi Kuye