Fonda Johnson
Farmington,MO
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
22
22
years of professional experience
Work History
Owner
Fonda's Cleaning Service
08.2008 - Current
- Clean kitchens, restrooms, hallways, bedrooms, and living rooms ensuring health standards are met
- Clean rugs, carpets, hard wood and tile flooring, upholstered furniture, and draperies
- Deep clean including wash windows, walls, ceilings, wood work, and large appliances.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Property Manager
White Oak Manor
06.2013 - 09.2020
- Determine and certify the eligibility of prospective tenants, following government regulations
- Direct collection of rental fees, and deposits and payment of insurance premiums and mortgage payments
- Clean common areas, change light bulbs, and make minor property repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
Loss Prevention Officer
JCPenney
11.2010 - 01.2012
- Monitored compliance with standard operating procedures for loss prevention, physical security, and risk management
- Maintained documentation and reports on security-related incidents and investigations
- Collaborated with law enforcement agencies to report and investigate theft.
- Completed incident reports and activity logs for accurate, current records.
Security Officer
Securitas
05.2006 - 08.2008
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security
- Write reports of daily activities, and irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences
- Record daily reports on company database, answer incoming calls, and monitor security cameras.
Produce Manager
Trenton Farmers Market
07.2005 - 08.2008
- Direct and supervise employees, conduct sales, inventory, and reconcile cash receipts
- Monitor sales activity to ensure customers receive satisfactory service and quality goods
- Assist subordinates with cleaning, organizing shelves and displays.
Corrections Officer
Eastern Region Correctional Center
03.2002 - 10.2005
- Monitor conduct of prisoners in housing unit, during work or recreational activities, according to established policies, regulations, and procedures
- Record information such as prisoner identification, charges, and incidences of inmate disturbance, and maintain daily log of prisoner activity in prison database
- Participate in all required job training including first aid, and CPR.
Education
60 credit hours - Criminal Justice -
Columbia College
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Quality Assurance
Timeline
Property Manager
White Oak Manor
06.2013 - 09.2020
Loss Prevention Officer
JCPenney
11.2010 - 01.2012
Owner
Fonda's Cleaning Service
08.2008 - Current
Security Officer
Securitas
05.2006 - 08.2008
Produce Manager
Trenton Farmers Market
07.2005 - 08.2008
Corrections Officer
Eastern Region Correctional Center
03.2002 - 10.2005
60 credit hours - Criminal Justice -
Columbia College
Similar Profiles
Patricia MaGeePatricia MaGee
Lead Manager at The Cleaning Lady's Residential Cleaning ServiceLead Manager at The Cleaning Lady's Residential Cleaning Service
John EricksonJohn Erickson
Business Owner/Operator at Bigjohns Cleaning Service Inc. / Handyman ServiceBusiness Owner/Operator at Bigjohns Cleaning Service Inc. / Handyman Service
Lashieyra ParkerLashieyra Parker
Cleaning Supervisor at Lyles Cleaning ServiceCleaning Supervisor at Lyles Cleaning Service
Chloe WoodChloe Wood
Personal Shopper at WalmartPersonal Shopper at Walmart
Cheryl ChesakCheryl Chesak
Assistant Manager at DICK'S Sporting GoodsAssistant Manager at DICK'S Sporting Goods