Forat Bachi
Warren,MI
Summary
Provides seamless customer service to providers in fast-paced environments. Excellent communication, relationship-building and problem-solving abilities. Diligent, patient, attentive and quality-driven.
Overview
5
5
years of professional experience
Work History
Life Insurance Broker
Pinnacle Life Group
2021.02 - Current
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Maintained high standards of customer service by building relationships with clients.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
Bartender
Johnnys Speakeasy
2023.07 - 2024.07
- Crafted special drink and cocktail menu items for seasonal offerings.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Valentine Distilling Co
2019.07 - 2023.03
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Helped management plan and serve bar menu exceeding customer expectations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma -
Madison High School
Madison Heights, MI06.2013
Skills
- Flexible and Adaptable
- Relationship Building
- Customer Service
- Time Management
- Troubleshooting
- Multitasking Abilities
- Active Listening
- Analytical and Critical Thinking
Timeline
Bartender
Johnnys Speakeasy
2023.07 - 2024.07
Life Insurance Broker
Pinnacle Life Group
2021.02 - Current
Bartender
Valentine Distilling Co
2019.07 - 2023.03
High School Diploma -
Madison High School
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