LUCAS PAGAN
Galesburg,IL
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Life Insurance Broker
Self Employed
05.2025 - 09.2026
- Analyzed client needs to deliver tailored advice on life insurance policies, enhancing client satisfaction.
- Developed sales skills for presenting products and demonstrating benefits to clients and families.
- Developed strong knowledge of the life insurance industry and its products, regulations, and processes.
- Learned how to properly use communication skills when responding to questions or concerns from clients in a timely manner.
- Contributed to team meetings by discussing and implementing strategies to improve sales performance.
General Merchandiser
Target
12.2023 - 04.2025
- Reorganized sales floor layout to enhance customer flow and meet company demands.
- Developed expertise in product knowledge, merchandising techniques and inventory control.
- Maintained store displays, shelves, and fixtures to ensure products were easily accessible and visually appealing for customers.
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards.
- Gained experience in stock management while assisting customers and coordinating product placement on sales floor.
Online Personal Shopper
Walmart
06.2023 - 10.2023
- Maintained accurate records of customer orders and delivery status, ensuring timely fulfillment and customer satisfaction.
- Managed the proper packaging of all orders, preventing spills and product damage.
- Collaborated with team to ensure timely deliveries to customers, enhancing service reliability.
- Stored product correctly in staging area, following safety guidelines.
- Worked with a team, to ensure all deliveries were getting out to customers on time.
Restaurant Waiter
Happy Joes
06.2022 - 09.2022
- Greeted patrons at assigned tables and promptly addressed questions and requests.
- Checked tables regularly to ensure guest satisfaction with meals.
- Provided attentive customer service by promptly taking orders, delivering food and beverages, and resolving customer concerns.
- Prepared tables by setting up linens, dishes, and silverware for customer dining.
- Maintained cleanliness of dining area by sweeping, mopping, and removing trash, ensuring guest satisfaction.
Education
High School Diploma -
Galesburg Highschool
Galesburg, Illinois05-2025
Skills
- Critical Thinking
- Leadership
- Adaptable
- Professionalism
- Hardworking
- Problem solving
- Organization
- Kind
Certification
Life insurance License
Languages
English
Timeline
Life Insurance Broker
Self Employed
05.2025 - 09.2026
General Merchandiser
Target
12.2023 - 04.2025
Online Personal Shopper
Walmart
06.2023 - 10.2023
Restaurant Waiter
Happy Joes
06.2022 - 09.2022
High School Diploma -
Galesburg Highschool