Ford Elmquist
Denver ,CO
Summary
I excelled at The Village Club of Pheasant Ridge by enhancing customer satisfaction rates through prompt and professional service. My experience at Candice Wickstrom's City Floral honed my detail oriented approach, ensuring top-notch guest accommodations. My blend of hard & soft skills drives positive outcomes in fast paced enviroments
Overview
1
1
year of professional experience
Work History
Guest Relations Intern
City Floral Garden Center
Denver , CO
11.2023 - 05.2024
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Provided support to other departments, such as front desk operations, when needed.
Front Desk Receptionist
The Village Club of Pheasant Ridge
Cherry Hill, CO
05.2023 - 09.2023
- Greeted Guest at Front Desk & Engaged in Pleasant Conversations while Managing Check-In Process
- Assisting Guest with Reservatio Modifications, Resolving any Issues Promptly & Professionally
- Resolved Guests Complaints Diplomatically to Maintain a Positive Property Reputation & High Customer Satisfaction Rates
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05-2025
Skills
- Public relations expertise
- Initiative-taking
- Vendor negotiation
- Marketing
- Guest satisfaction focus
Affiliations
- Collaborated with a team of 6 to develop a short film for over a month in New York City
- Volunteered with assisting special events & programs
- Walked dogs at The Dumb Friends League & cleaned their cages
References
References available upon request.
Timeline
Guest Relations Intern
City Floral Garden Center
11.2023 - 05.2024
Front Desk Receptionist
The Village Club of Pheasant Ridge
05.2023 - 09.2023
High School Diploma -
Thomas Jefferson High School
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