Forest Sills
North Las Vegas,NV
Summary
Accomplished Lead Operations Supervisor with a proven track record at Endurance Environmental Solutions, enhancing team performance and operational efficiency through expert logistics management and fostering teamwork. Demonstrated excellence in staff training and development, alongside a commitment to health and safety compliance, achieving significant improvements in workforce management and communication.
Overview
17
17
years of professional experience
Work History
Lead Operations Supervisor
Endurance Environmental Solutions
07.2022 - Current
- Fostered a positive work environment by promoting open communication, teamwork, and mutual respect among team members.
- Implemented robust communication practices to facilitate uninterrupted information transfer and timely resolutions.
- Balanced competing priorities successfully across multiple projects simultaneously without sacrificing attention to detail or overall operational efficiency.
- Mentored team members to develop their skills and reach their full potential, boosting overall team performance.
- Streamlined operations by implementing efficient processes and procedures for the team.
- Established clear communication channels within the team for seamless information flow and timely decisionmaking.
Senior Account Executive
Thermo Fluids
01.2020 - 03.2022
- Led product demonstrations at trade shows and conferences, showcasing company offerings and attracting potential clients.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Implemented sales strategies that consistently exceeded quarterly revenue targets.
- Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
Route Sales/delivery
Thermo Fluids
07.2019 - 01.2020
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Fostered positive working relationships with regular customers.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Lead CDL Driver
Dyno Nobel Transportation
01.2019 - 07.2019
- Improved driver morale by fostering a positive work environment and effectively resolving any conflicts or concerns that arose among team members.
- Served as a positive role model for new hires by demonstrating strong work ethic, adherence to safety protocols, and commitment to customer satisfaction.
- Assisted in training new CDL drivers, ensuring proper safety procedures were followed at all times.
- Increased customer satisfaction through professional interactions and prompt responses to inquiries or concerns.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
CDL Route Driver
Brady Linen Services
07.2018 - 12.2018
- Ensured compliance with all safety regulations for efficient route driving, reducing accidents and incidents.
- Provided excellent customer service during deliveries, addressing any concerns or issues in a timely manner.
- Conducted thorough pre-trip inspections of vehicle systems to maintain safe operation and minimize breakdowns while on routes.
- Demonstrated strong problem-solving skills while handling unexpected challenges that arose during daily operations on the road.
- Effectively communicated with warehouse staff regarding inventory levels, order discrepancies, or other issues impacting delivery schedules.
- Fostered positive working relationships with regular customers.
Heavy Haul Driver
Apex Bulk Commodities
05.2018 - 07.2018
- Maintained a clean driving record throughout employment, demonstrating commitment to safety and professionalism in the heavy haul industry.
- Enhanced delivery efficiency by planning and executing optimal routes for heavy haul transportation.
- Maintained safe driving practices, resulting in zero accidents or incidents throughout tenure as Heavy Haul Driver.
- Reduced fuel costs for the company by maintaining a consistent speed and utilizing eco-driving techniques.
- Provided exceptional customer service when interacting with clients or their representatives at pick-up and delivery sites, fostering positive relationships that benefited the company''s reputation.
Lead CDL Driver
Dyno Nobel Transportation
11.2015 - 02.2018
- Increased customer satisfaction through professional interactions and prompt responses to inquiries or concerns.
- Improved driver morale by fostering a positive work environment and effectively resolving any conflicts or concerns that arose among team members.
- Served as a positive role model for new hires by demonstrating strong work ethic, adherence to safety protocols, and commitment to customer satisfaction.
- Assisted in training new CDL drivers, ensuring proper safety procedures were followed at all times.
Class A CDL Driver
Werner Enterprises
11.2015 - 02.2018
- Maximized fuel efficiency by practicing eco-friendly driving habits and routine vehicle maintenance checks.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
- Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.
Line Haul Truck Driver
Conway Freight
07.2015 - 09.2015
- Demonstrated adaptability in handling last-minute changes to routes or schedules due to unforeseen circumstances while still meeting client expectations consistently.
- Contributed ideas for process improvements within the company''s line haul division that led to increased productivity levels overall.
- Operated various types of heavy-duty trucks, trailers, and equipment with expertise, ensuring safe transportation of diverse cargo loads.
- Enhanced delivery efficiency by planning and executing optimal routes for long-distance hauls.
Crude Oil Transport Driver
Gemini Motor Transport
04.2014 - 06.2015
- Ensured timely deliveries by planning efficient routes and accurately estimating travel times.
- Increased efficiency by promptly reporting any mechanical issues to management for swift resolution.
- Enhanced safety by conducting thorough pre-trip and post-trip inspections of the vehicle.
- Performed pre- and post-trip inspections on trucks and equipment to immediately identify issues requiring repair.
Route Sales Professional
G&K Services
03.2008 - 10.2013
- Contributed to the overall success of the sales team by meeting or exceeding personal and team targets consistently.
- Displayed products properly at customer sites and according to company specifications and policies.
- Completed daily pre- and post-trip vehicle inspections.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Education
No Degree - Transportation
Sage Technical School
Cheyenne, WY12-2013
Skills
- Staff training and development
- Health and safety compliance
- Warehouse management
- Scheduling and coordination
- Transportation management
- Workforce management
- Logistics management
- Teamwork and collaboration
- Excellent communication
- Team leadership
- Operational efficiency
- Analytical thinking
Accomplishments
- Documented and resolved safety issues which led to increased productivity and minimal down-time.
- Increased driver retention by introducing new processes and procedures for hiring and training of new and long-term employees.
- Supervised teams of 70+ staff members.
Awards
Throughout my career I was honored to receive safety awards from Dyno Nobel Transportation and Thermo Fluids.
During my time with G&K services, I was recognized as a national leader in our sales department due to my ability to build and sustain relationships with my customers.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsFlexible work hoursCompany CultureTeam Building / Company RetreatsTimeline
Lead Operations Supervisor
Endurance Environmental Solutions
07.2022 - Current
Senior Account Executive
Thermo Fluids
01.2020 - 03.2022
Route Sales/delivery
Thermo Fluids
07.2019 - 01.2020
Lead CDL Driver
Dyno Nobel Transportation
01.2019 - 07.2019
CDL Route Driver
Brady Linen Services
07.2018 - 12.2018
Heavy Haul Driver
Apex Bulk Commodities
05.2018 - 07.2018
Lead CDL Driver
Dyno Nobel Transportation
11.2015 - 02.2018
Class A CDL Driver
Werner Enterprises
11.2015 - 02.2018
Line Haul Truck Driver
Conway Freight
07.2015 - 09.2015
Crude Oil Transport Driver
Gemini Motor Transport
04.2014 - 06.2015
Route Sales Professional
G&K Services
03.2008 - 10.2013
No Degree - Transportation
Sage Technical School
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