Summary
Overview
Work History
Education
Skills
Linkedin
Timeline
Projects
BusinessAnalyst

Forhad Fahim

Engineer
Selden,NY

Summary

I have a diverse background in information technology, engineering, and sales, with experience in different industries and sectors. I am currently a System & Support Engineer at IVIONICS, where I assist in resolving various issues, managing system requests, providing product support, and troubleshooting network problems. I have a strong skill set in problem solving, technical support, and communication, which I have developed and applied throughout my career.

Before joining IVIONICS, I worked as an Information Technology Specialist at Verizon, where I helped clients with technical issues and sold products that suited their needs. I also worked as an Engineering Technician at Power Master, where I supported the engineer with programming and performed various tasks such as soldering, circuit board repairs, 3D printing, and operating CNC machines. I have a passion for learning new technologies and applying them to real-world situations. I value teamwork, innovation, and customer satisfaction, and I strive to contribute to the success of the organization and the team. I believe I can bring diverse perspectives and experiences to the role, as well as a positive attitude and a willingness to learn and grow.

Overview

8
8
years of professional experience

Work History

System & Support Engineer

IVIONICS
02.2023 - Current
  • Assist in the resolution of all issues, manage all system requests, give product support for all systems, and troubleshoot all network issues on a regular basis.Assist in the resolution of all issues, manage all system requests, give product support for all systems, and troubleshoot all network issues on a regular basis.
  • Skills: Network & Server Management · Microsoft Azure · Active Directory · SQL · Problem Solving · Project Management

Engineering Technician

Power Master
02.2022 - 02.2023
  • As an engineering technician at VE Power Master, I am in charge of a number of processes. I assist the engineer with programming and perform a range of additional activities such as soldering, circuit board repairs, 3D printing, assisting in-field technicians and electricians, operating CNC machines such as Haas and Mazak, and frequently dealing with Gcodes. I frequently assist with product manufacture at the company.As an engineering technician at VE Power Master, I am in charge of a number of processes. I assist the engineer with programming and perform a range of additional activities such as soldering, circuit board repairs, 3D printing, assisting in-field technicians and electricians, operating CNC machines such as Haas and Mazak, and frequently dealing with Gcodes. I frequently assist with product manufacture at the company.
  • Skills: HaaS · Soldering · Autodesk Fusion 360 · C++ · Java · Python (Programming Language) · 3D Printing · CNC Machine · Printed Circuit Board (PCB) Design · Circuit studio · AutoCAD

Information Technology Specialist

Verizon
10.2022 - 02.2023
  • My job at Verizon is to assist clients with all technical problems they have and sell any products that could aid them and make using the service easier.My job at Verizon is to assist clients with all technical problems they have and sell any products that could aid them and make using the service easier.
  • Skills: Technical Support

Associate Banker

JPMorgan Chase & Co
12.2019 - 12.2021
  • My job at Verizon is to assist clients with all technical problems they have and sell any products that could aid them and make using the service easier.My job at Verizon is to assist clients with all technical problems they have and sell any products that could aid them and make using the service easier.
  • Skills: Technical Support

Salesperson

Sprint
Riverhead, NY
2019.10 - 2019.12

My responsibility was to give clients the finest service possible and assist them in obtaining the things they wanted. I also answered any inquiries they had about their service, assisted them with check-out, and helped them leave happy with their experience.My responsibility was to give clients the finest service possible and assist them in obtaining the things they wanted. I also answered any inquiries they had about their service, assisted them with check-out, and helped them leave happy with their experience.
Skills: Communication · Retail

Service

Audi Of Smithtown
Smithtown, NY
06.2018 - 12.2019

My role at Audi was to interact with customers, make them feel welcome, and start the process for their appointments by gathering information about them and learning what drew them to the dealership. I was also in charge of registering vehicles, assisting with paperwork, and delivering customer vehicles as needed.My role at Audi was to interact with customers, make them feel welcome, and start the process for their appointments by gathering information about them and learning what drew them to the dealership. I was also in charge of registering vehicles, assisting with paperwork, and delivering customer vehicles as needed.
Skills: Communication

Service

Competition BMW of Smithtown
Smithtown, NY
11.2017 - 07.2018

At BMW, it was my responsibility to interact with and welcome customers. I was in charge of compiling customer information and distributing it to the Service Advisors. I was frequently in charge of setting up the cars for collection and delivery. I occasionally also assisted with the delivery of the parts.At BMW, it was my responsibility to interact with and welcome customers. I was in charge of compiling customer information and distributing it to the Service Advisors. I was frequently in charge of setting up the cars for collection and delivery. I occasionally also assisted with the delivery of the parts.
Skills: Communication

Salesperson

Dicks Sporting Goods
Smithtown, NY
01.2016 - 12.2017

As a Footwear Associate, it was my responsibility to assist consumers in selecting the ideal pair of shoes. I frequently assisted in guiding customers to the appropriate department while also assisting other departments. And occasionally I assisted with in-store transactions.As a Footwear Associate, it was my responsibility to assist consumers in selecting the ideal pair of shoes. I frequently assisted in guiding customers to the appropriate department while also assisting other departments. And occasionally I assisted with in-store transactions.
Skills: Communication · Retail

Inventory Associate

Best Buy
Setauket, NY
10.2017 - 11.2017

I had to manage online orders as well as assist with inventory organization as part of my job. In addition to making sure the sales floor was up to date, I was in charge of orders that customers were picking up in-store. I provided assistance with client returns when needed as well.I had to manage online orders as well as assist with inventory organization as part of my job. In addition to making sure the sales floor was up to date, I was in charge of orders that customers were picking up in-store. I provided assistance with client returns when needed as well.
Skills: Retail

Education

Bachelor of Science - Mechanical Engineering

SUNY Stony Brook
Stony Brook, NY

Bachelor of Science - Computer Programming And Information Systems

SUNY Farmingdale
Farmingdale, NY
12.2022

High School Diploma -

Newfield High School
Selden, NY
06.2017

Skills

  • Network & Server Management
  • Microsoft Azure
  • Active Directory
  • SQL
  • Sales
  • Microsoft Access
  • Service Desk
  • Teamwork
  • Problem Solving
  • HaaS
  • C
  • Javascript
  • Python
  • CNC Machine
  • Unix & Linux
  • Management Information Systems

Linkedin

linkedin.com/in/forhad-fahim-869903150

Timeline

System & Support Engineer

IVIONICS
02.2023 - Current

Information Technology Specialist

Verizon
10.2022 - 02.2023

Engineering Technician

Power Master
02.2022 - 02.2023

Associate Banker

JPMorgan Chase & Co
12.2019 - 12.2021

Salesperson

Sprint
2019.10 - 2019.12

Service

Audi Of Smithtown
06.2018 - 12.2019

Service

Competition BMW of Smithtown
11.2017 - 07.2018

Inventory Associate

Best Buy
10.2017 - 11.2017

Salesperson

Dicks Sporting Goods
01.2016 - 12.2017

Bachelor of Science - Mechanical Engineering

SUNY Stony Brook

Bachelor of Science - Computer Programming And Information Systems

SUNY Farmingdale

High School Diploma -

Newfield High School

Projects

Summer 2022

Code Angel | Data Structures & Algorithm (Capstone Project), Farmingdale State College

· The project involved developing a tool for college students and recent graduates to look for jobs locally and connect with companies.


Fall 2022

THINKR | Software Engineering (Capstone Project), Farmingdale State College

· The project included many capabilities, including the ability to post assignments, and was a more streamlined form of a learning management system comparable to Blackboard. The project also gave me exposure to CSS and Firebase.


Web Development | Web Database Development (Capstone Project), Farmingdale State College

· The project was an online version of one of our typical sites with login and registration options, and it concentrated on giving users the ability to save data, choose data, and delete data from the database that was connected.


Database Administer | Database Admin & Security (Capstone Project), Farmingdale State College

· The disaster recovery plan was the project's main focus. The project's objective was to create a strong disaster recovery strategy for a specific organization, which was a fictitious one. I gained experience to database security through the project as well.


ERP | Enterprise Resource Planning (Capstone Project), Farmingdale State College

· The project dealt with ERP in a fictitious business. In order to learn how ERP tools work in a firm and what makes a particular ERP system the best for our organization in comparison to the others that were present, we had to use a range of tools, including Lilyworks and InforVisual.


FreEMR | Senior Project, Farmingdale State College

· Our senior project team called the software they produced FreEMR. The application's goal was to create a free EMR system that was simpler for patients and physicians to use. The EMR system could perform a wide range of tasks, including finding patients, adding new patients, transferring patient data, and more. The project made me aware of both new to me concepts in C++ and databases.

Forhad FahimEngineer