Samantha Carmody
Largo,FL
Summary
Proven leader and effective Assistant Manager at Fly High Parks, adept in strategic planning and staff development. Excelled in enhancing customer relations and achieving sales growth, with a knack for money handling and team motivation. Successfully mentored staff, fostering a culture of excellence and accountability, contributing to significant business improvements. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Fly High Parks
2019.04 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
Associate of Arts - Business Management
St. Petersburg College
Clearwater, FL06.2025
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Task Delegation
Marketing knowledge
Sales Strategies
Strategic Planning
Staff Development
Sales Growth
Orientation and training
Cost Control
Timeline
Assistant Manager
Fly High Parks
2019.04 - Current
Associate of Arts - Business Management
St. Petersburg College
Similar Profiles
Kayali ScobyKayali Scoby
Team Lead at Fly High Adventure ParksTeam Lead at Fly High Adventure Parks
Jofi Muambo PatienceJofi Muambo Patience
Customer service manager at Fly High Fitness LLCCustomer service manager at Fly High Fitness LLC
Andrew CowardAndrew Coward
Line Service Technician at Fly High LexingtonLine Service Technician at Fly High Lexington