Francisco Pelayo

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Solid team player with positive attitude and in-depth knowledge of communications industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Years working for US Cellular I have had many accomplishments. One of my best accomplishments was collaboration with a small remote town and setting up pop up events. With these events we would drive 2 hours to provide phones to victims of domestic violence. Staff at the organization requested our team offer a few days of advance notice prior to visiting so their clients, most of whom are on a fixed income, could take advantage of our prepaid offers. We have been very successfully in helping the community that our CEO took notice of what we were doing and mentioned our team as a mission moment for our company.