Fran Whalen
Centereach,NY
Summary
Dynamic Liability Supervisor and former Hiring Manager at GEICO, adept in claims management and risk assessment. Proven track record in coaching and mentoring teams, enhancing employee development, and making impactful decisions. Passionate about fostering a collaborative environment that drives success and elevates performance.
Overview
13
13
years of professional experience
Work History
Liability Supervisor
GEICO, Government Employees Insurance
Melville, NY
05.2018 - Current
- Supervised liability claims examiners to ensure compliance with regulations and accuracy in liability decisions.
- Approved payments and liability decisions while managing customer disputes and negotiations effectively.
- Investigated and evaluated liability based on evidence to ensure accurate assessments.
- Coached and trained examiners on new processes and procedures to enhance team efficiency.
Hiring Manager
GEICO, Government Employees Insurance
Woodbury, NY
05.2012 - 05.2018
- Managed the full recruitment cycle, including interviewing and onboarding, to ensure seamless integration of new hires.
- Collaborated with department heads to identify talent needs and align recruitment strategies with organizational goals.
- Partnered with colleges to develop a robust talent pipeline, enhancing recruitment efforts and future workforce planning.
- Executed comprehensive advertising strategies to attract top-tier candidates.
- Conducted thorough background checks to ensure candidate suitability and compliance.
- Implemented targeted advertising campaigns and meticulous background checks to enhance recruitment quality.
Education
Bachelor of Arts - Organizational Management
St Joseph's University
155 West Roe Blvd Patchogue, NY 1177205-2024
Skills
- Claims investigation and research
- Dispute resolution
- Team leadership
- Regulatory compliance
- Risk assessment
- Onboarding process
- Employee engagement
- Talent acquisition strategies
- Orientation preparation
- HR policies and procedures
Languages
English
Professional
References
References available upon request.
Timeline
Liability Supervisor
GEICO, Government Employees Insurance
05.2018 - Current
Hiring Manager
GEICO, Government Employees Insurance
05.2012 - 05.2018
Bachelor of Arts - Organizational Management
St Joseph's University
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