Franca Gotevbe
Laurel,MD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Associate
Amazon Air
12.2020 - Current
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Trained and mentored junior staff on customer service strategies and techniques.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Server
Kingsway African Cafe
04.2019 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Chaperone
SASS
04.2019 - 07.2019
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
Education
Bachelor of Science - Home Economics
University of Ado Ekitti
Lagos NigeriaHigh School Diploma -
Ojo High School
Lagos Nigeria05.1998
Skills
- Computer Competency
- Professional and Courteous
- Dispute Mediation
- Oral Communication
Timeline
Associate
Amazon Air
12.2020 - Current
Server
Kingsway African Cafe
04.2019 - 12.2020
Chaperone
SASS
04.2019 - 07.2019
Bachelor of Science - Home Economics
University of Ado Ekitti
High School Diploma -
Ojo High School
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