Courtnee Rosepiler
Lakeland
Summary
Dependable worker with knowledge of customer service, data entry, & records management. I have two certifications completed in 2024, with a potential for more schooling. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Gentle spirited with a servant heart.
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Associate
In-N-Out Burger
Sacramento, CA
04.2020 - 06.2023
- Trained new employees on basic customer service techniques and procedures
- As well as higher level training
- Utilized problem solving techniques to resolve conflicts between customers and employees
- INO has a high standard for customer service
- Had a giant fluxation of management, learned to work with anyone, effectively
- Operated cash register to process cash, check and credit transactions
- Approached customers and initiated conversations to determine needs and preferences
- Been certified in pre-management tasks in the back office
Education
Physical Therapy Aide Certification -
MedCerts
Online12-2024
Associates - Science Nutrition
Sierra College
Rocklin, California12-2023
Skills
- New Hire Training
- Customer Service
- Quick and Effective Training
- Works Efficiently and Likes to Streamline Processes
- Practice Management
- Computer Competency
- Retails Knowledge Well
- Medical Administrative Assistant Certification
- Cash handling
- Customer engagement
- Decision-making
- Courteous and professional
- Flexible schedule
- Issue resolution
- Inventory management
- Management support
- Event coordination
Veteran Spouse
I met my husband while he was active duty, I had to be a big support in the squadron and integrate flexibility into my life that wasn't demanded before. I now have more opportunities to further my education to a bachelor's degree as my husband wants a masters & doctrate.
Timeline
Associate
In-N-Out Burger
04.2020 - 06.2023
Associates - Science Nutrition
Sierra College
Physical Therapy Aide Certification -
MedCerts