Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sky Zone Trampoline Park
08.2024 - Current
Delivered exceptional customer service by addressing inquiries and resolving issues effectively.
Assisted in training new team members on operational procedures and customer engagement techniques.
Maintained an organized and clean environment to enhance guest experience and safety standards.
Utilized point-of-sale systems to process transactions accurately and efficiently.
Team Member
Divine Ladies and Gentlemen
06.2023 - 08.2023
Supported inventory management by organizing supplies and maintaining stock levels.
Learned the value of team effort and time management in order to complete all assigned tasks effectively.
Gained experience in leadership, time management, and teamwork.
Education
High School Diploma -
Northampton Area High School
Northampton, Pennsylvania
05-2027
Skills
Customer service
Problem Solving
Leadership
Attention to detail
Active listening
Critical thinking
Dependable
Accomplishments
Attained the highest number of daily membership sign ups recorded in store.
Timeline
Customer Service Representative
Sky Zone Trampoline Park
08.2024 - Current
Team Member
Divine Ladies and Gentlemen
06.2023 - 08.2023
High School Diploma -
Northampton Area High School
AWARDS
President’s Education Award in recognition of “Outstanding Academic Excellence” (2023)
14th Senatorial District Certificate of Recognition by Senator Nick Miller Honors in recognition of the “Good Citizenship Award”.(2023)