FRANCE DESJARDINS CAMPBELL
Peoria,AZ
Summary
France Desjardins | Linkedin Marital Status: Single QUALIFICATIONS SUMMARY Results-driven IT Sales Engineer with over 25 years of client support and training. Created and delivered technical seminars on network monitoring and troubleshooting best practices. As a trusted advisor, maintain long-term customer satisfaction and relationships. Excellent communication, planning, organizational, and problem-solving skills. Results-driven Sales professional with deep technical acumen in [Area of expertise]. Offering [Number]-year history in leadership and sales strategy development. Drives company vision through excellent service and significant ROI performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
American Express
Phoenix, AZ
01.2016
Senior Field Representative
Sonora Quest Laboratories
Phoenix, AZ
01.2017 - 01.2021
- Supported 5 Account Managers and a large Customer base in a Territory covering Toronto, Ottawa, Quebec and Atlantic Canada
- Implemented marketing strategies and educational seminars for business development in assigned territory
- Led and presented technical sales proposals to large financial and telecommunications organizations
- Trained Sales Team on network infrastructure basics and selling Network Performance Management products
- Provided technical assistance and sales information for the various Resellers in Quebec
- Delivered Webex presentations, participated to trade shows and road shows for new business development
- Liaison between Product Management, Field Organization and Services to develop and facilitate sales strategies, techniques, presentations and branding of our solutions
- Provided technical feedback to validate with Product Management information regarding competition, new features and new products in the marketplace
- Orchestrated the logistics and managed a team of 15 technical people responsible for an off-shore Corporate Conference with over 1000 attendees worldwide.
Technology Implementation Specialist
Phoenix, AZ
01.2013 - 01.2016
- Time off to provide for relatives and move
Territory Account Manager, Systems Engineer
Fluke Networks
Everett, MA
01.2008 - 01.2013
Account Manager
NetScout Systems Inc
Westford, MA
01.2006 - 01.2007
Senior Systems EngineerSr Systems Engineer
Network General Corp
San Jose, CA
01.2000 - 01.2006
Education
ARIZONA REAL ESTATE LICENSE -
Arizona School of Real Estate & Business
CAPM – CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT - undefined
PMI Institute
BACHELOR WITH HONOURS - COMPUTER SCIENCE
University of Ottawa
Skills
Service accounts
Certification
Licensed [Job Title] - [Timeframe]
Timeline
Senior Field Representative
Sonora Quest Laboratories
01.2017 - 01.2021
American Express
01.2016
Technology Implementation Specialist
01.2013 - 01.2016
Territory Account Manager, Systems Engineer
Fluke Networks
01.2008 - 01.2013
Account Manager
NetScout Systems Inc
01.2006 - 01.2007
Senior Systems EngineerSr Systems Engineer
Network General Corp
01.2000 - 01.2006
ARIZONA REAL ESTATE LICENSE -
Arizona School of Real Estate & Business
CAPM – CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT - undefined
PMI Institute
BACHELOR WITH HONOURS - COMPUTER SCIENCE
University of Ottawa