Frances Cain
AIKEN,SC
Summary
Proven HR Support Specialist with a track record of enhancing the talent acquisition process at Tri-development Center Of Aiken County. Skilled in HR policies and procedures and excellent communication, I streamlined onboarding, improving new hire satisfaction by focusing on efficiency and employee relations. Achieved a seamless benefits administration system, demonstrating strong multitasking abilities and a commitment to diversity and inclusion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resource Support Specialist
Tri-development Center Of Aiken County
1016 Vaucluse Road
04.2021 - 06.2023
- Supported the talent acquisition process by maintaining an up-to-date applicant tracking system, resulting in streamlined candidate management.
- Streamlined the onboarding process for new hires, resulting in increased satisfaction and reduced time to productivity.
- Collaborated with managers to identify and address employee relations issues.
- Supported employee relations initiatives by serving as a liaison between employees and management to address concerns quickly and effectively.
- Managed benefits administration, ensuring timely processing of enrollments, changes, and terminations.
- Handled sensitive personnel issues discreetly while ensuring adherence to legal requirements.
Administrative Assistant
Department Of Disabilities And Special Needs
714 National Cemetery Road Florence SC 29506
03.2019 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed filing system, entered data and completed other clerical tasks.
Childcare Assistant
Belinda Davis
Russell Ridge Drive, Lawrenceville Georgia 30043
03.2016 - 01.2019
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Monitored children's progress and identified areas of improvement.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Police Officer Class 111
City Of Florence
324 Evans Street Florence SC 29501
05.2014 - 03.2016
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
Education
Associate of Science - Early Childhood Education
Aiken Technical College
Graniteville, SC12.2025
No Degree - Early Childhood Education
Florence Darlington Technical College
2715 W. Lucas Street01.2018
GED -
Wilson High School
Florence, SC06.1985
Skills
- HR policies and procedures
- Diversity and Inclusion
- Exit Interviews
- Recruitment and selection
- Background Checks
- Pre-Employment Screening
- Confidential Document Control
- Multitasking Abilities
- Excellent Communication
- Employee Onboarding
Certification
Adult Pediatric First Aid/CPR
Timeline
Human Resource Support Specialist
Tri-development Center Of Aiken County
04.2021 - 06.2023
Administrative Assistant
Department Of Disabilities And Special Needs
03.2019 - 11.2020
Childcare Assistant
Belinda Davis
03.2016 - 01.2019
Police Officer Class 111
City Of Florence
05.2014 - 03.2016
Associate of Science - Early Childhood Education
Aiken Technical College
No Degree - Early Childhood Education
Florence Darlington Technical College
GED -
Wilson High School