Frances Cain
AIKEN,SC
Summary
Proven HR Support Specialist with a track record of enhancing the talent acquisition process at Tri-development Center Of Aiken County. Skilled in HR policies and procedures and excellent communication, I streamlined onboarding, improving new hire satisfaction by focusing on efficiency and employee relations. Achieved a seamless benefits administration system, demonstrating strong multitasking abilities and a commitment to diversity and inclusion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resource Support Specialist
Tri-development Center Of Aiken County
04.2021 - 06.2023
- Supported the talent acquisition process by maintaining an up-to-date applicant tracking system, resulting in streamlined candidate management.
- Streamlined the onboarding process for new hires, resulting in increased satisfaction and reduced time to productivity.
- Collaborated with managers to identify and address employee relations issues.
- Supported employee relations initiatives by serving as a liaison between employees and management to address concerns quickly and effectively.
- Managed benefits administration, ensuring timely processing of enrollments, changes, and terminations.
- Handled sensitive personnel issues discreetly while ensuring adherence to legal requirements.
Administrative Assistant
Department Of Disabilities And Special Needs
03.2019 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed filing system, entered data and completed other clerical tasks.
Childcare Assistant
Belinda Davis
03.2016 - 01.2019
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Monitored children's progress and identified areas of improvement.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Police Officer Class 111
City Of Florence
05.2014 - 03.2016
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
Education
Associate of Science - Early Childhood Education
Aiken Technical College
Graniteville, SC12.2025
No Degree - Early Childhood Education
Florence Darlington Technical College
2715 W. Lucas Street01.2018
GED -
Wilson High School
Florence, SC06.1985
Skills
- HR policies and procedures
- Diversity and Inclusion
- Exit Interviews
- Recruitment and selection
- Background Checks
- Pre-Employment Screening
- Confidential Document Control
- Multitasking Abilities
- Excellent Communication
- Employee Onboarding
Certification
Adult Pediatric First Aid/CPR
Timeline
Human Resource Support Specialist
Tri-development Center Of Aiken County
04.2021 - 06.2023
Administrative Assistant
Department Of Disabilities And Special Needs
03.2019 - 11.2020
Childcare Assistant
Belinda Davis
03.2016 - 01.2019
Police Officer Class 111
City Of Florence
05.2014 - 03.2016
Associate of Science - Early Childhood Education
Aiken Technical College
No Degree - Early Childhood Education
Florence Darlington Technical College
GED -
Wilson High School
Adult Pediatric First Aid/CPR
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