Frances Colon
Englishtown New Jersey,NJ
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, previously at Banker Savings. Proven track record in cash handling and transaction processing accuracy, enhancing customer satisfaction. Adept at building relationships and resolving issues, fostering loyalty through a positive and approachable demeanor. Committed to compliance and operational excellence in all endeavors.
Overview
2025
2025
years of professional experience
Work History
Teller
Banker Savings
- Processed customer transactions efficiently and accurately, maintaining cash drawer integrity.
- Assisted customers with inquiries, providing information on account services and product offerings.
- Balanced cash registers at the end of shifts, ensuring discrepancies were addressed promptly.
- Collaborated with team members to improve service delivery and streamline banking operations.
- Educated customers on digital banking tools, enhancing user experience and satisfaction levels.
- Resolved customer issues by employing effective problem-solving techniques, promoting loyalty and trust.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
LPN
Retired From Working
05.2015 - 07.2024
- Administered medications and treatments following established protocols.
- Monitored patient vital signs and documented changes in health status.
- Assisted with patient hygiene and daily living activities to promote comfort.
- Educated patients and families on care plans and post-discharge instructions.
- Collaborated with healthcare teams to develop individualized care strategies.
- Trained new nursing staff on best practices and operational procedures.
- Implemented infection control measures to enhance patient safety standards.
- Led quality improvement initiatives to optimize patient care delivery methods.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Education
Licence LPN State of N.J. -
Perth Amboy Nursing School
Perth Amboy, NJSkills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Approachable
- Positive
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Cash counting
- Cash drawer balancing
- Patience and empathy
- Compliance, banking laws, and regulations
- Banking
- Listening and comprehension
- Customer relationship building
- Cheerful
Languages
Spanish
Elementary
Timeline
LPN
Retired From Working
05.2015 - 07.2024
Teller
Banker Savings
Licence LPN State of N.J. -
Perth Amboy Nursing School