Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

FRANCES DORSEY

Hamilton,OH

Summary

Dynamic leader with a robust background in managing complex projects and driving strategic objectives to successful completion. Expertise in developing streamlined processes that uphold high standards while aligning team efforts with organizational goals. Renowned for a collaborative approach and unwavering commitment to excellence, complemented by strong analytical, communication, and teamwork skills. Versatile professional adept at project management and problem-solving, consistently bringing fresh perspectives and a proactive mindset to deliver impactful solutions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Benefits and Safety Manager

Graceworks Lutheran Services
Dayton, Ohio
02.2022 - Current
  • Analyzed employee needs and established benefits programs to foster a positive workplace environment and enhance retention.
  • Conducted analysis of benefit plan costs and utilization data to support strategic decision-making and improve financial outcomes.
  • Directed annual open enrollment and retirement plan modifications, ensuring effective communication of options to employees.
  • Coordinated effective communication and resolution strategies for FMLA, ADA, PWFA, OSHA, workers' compensation, and vendor negotiations to ensure compliance and operational efficiency.
  • Optimized administrative processes for benefits management to enhance service delivery efficiency.

Recruitment Specialist

Graceworks Lutheran Services
Cincinnati, Ohio
01.2019 - 02.2022
  • Streamlined recruitment and onboarding procedures for 25 locations, promoting consistency and quality in workforce integration.
  • Cultivated and sustained partnerships with civic and educational organizations through community networking.
  • Developed and executed cross-training strategies aimed at optimizing onboarding processes and improving employee retention rates during probationary tenure.
  • Implemented initiatives to enhance employee retention, focusing on both new hires and experienced staff.
  • Streamlined recruitment processes to enhance candidate sourcing and selection efficiency.

Recruitment and Outreach Team Leader

Girl Scouts of Western Ohio
Cincinnati, OH
06.2013 - 07.2017
  • Directed execution of community plans in collaboration with staff and stakeholders to enhance membership growth.
  • Championed the integration of Sandler selling techniques to elevate sales strategies. Led training initiatives for staff on Salesforce onboarding, fostering a culture of continuous improvement. Developed comprehensive training materials to enhance user engagement and effectiveness.
  • Empowered team to enhance retention of 11 members, ensuring successful completion of community plans and achievement of monthly objectives.
  • Led council initiatives over a two-year period, focusing on strategic planning and execution to achieve the highest membership growth among team leaders.
  • Spearheaded outreach initiatives to enhance community engagement and program participation.
  • Promoted from Membership Extension Specialist to Team Leader after one year.

IT, Marketing and Sales Coordinator

Bruder Products Inc.
01.2008 - 01.2016
  • Redesign product management exceeding quarterly and yearly goals resulting in 10% growth
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Education

BA - Mass Communication Studies, Humanistic Studies, Minor in Intercultural Studies

Saint Mary’s College

Professional Certification - HR

SHRM-CP

Skills

  • Professional collaborative partner who is accessible and knowledgeable
  • Process analysis (qualitative and quantitative)
  • Organization and Prioritization
  • Self starter
  • Confidentiality
  • Employee relations
  • Implementing and creating policies
  • Hazard and risk identification
  • Problem-solving abilities
  • Adaptability and flexibility
  • Relationship building

Certification

SHRM-CP January 2022

Timeline

Benefits and Safety Manager

Graceworks Lutheran Services
02.2022 - Current

Recruitment Specialist

Graceworks Lutheran Services
01.2019 - 02.2022

Recruitment and Outreach Team Leader

Girl Scouts of Western Ohio
06.2013 - 07.2017

IT, Marketing and Sales Coordinator

Bruder Products Inc.
01.2008 - 01.2016

BA - Mass Communication Studies, Humanistic Studies, Minor in Intercultural Studies

Saint Mary’s College

Professional Certification - HR

SHRM-CP

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FRANCES DORSEY