Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frances Holliday

Idaho Falls,ID

Summary

Dedicated proven track record in customer service excellence and time management, honed across roles at Family Dollar and ATT/Cingular Wireless. Demonstrates exceptional reliability and a professional telephone demeanor, significantly enhancing customer satisfaction. Production Line/ Assembly quality control expert. Skilled in maintaining high cleanliness standards, ensuring efficient and safe work environments.

Overview

14
14
years of professional experience

Work History

Cashier/Shelf Stocker

Family Dollar
01.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Production Worker/Assembly Line Worker Level II

API Technology
01.2012 - 01.2016
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Information Service Assistant

ATT/ Cingular Wireless
01.2008 - 01.2012
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Assisted team members in improving workflow efficiency by sharing best practices.

Education

Associate of Applied Science - Electronics Engineering Technology

Copiah Lincoln Community College
Wesson, MS
01-2006

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Product restocking
  • Call center experience

Timeline

Cashier/Shelf Stocker

Family Dollar
01.2021 - 01.2022

Production Worker/Assembly Line Worker Level II

API Technology
01.2012 - 01.2016

Information Service Assistant

ATT/ Cingular Wireless
01.2008 - 01.2012

Associate of Applied Science - Electronics Engineering Technology

Copiah Lincoln Community College

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Frances Holliday