Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Frances Justak

The Villages,FL

Summary

Dynamic and detail-oriented Secretary with proven expertise at Popa Heating & Cooling, excelling in office administration and customer service. Skilled in maintaining confidentiality and managing sensitive information, I effectively organized documents and enhanced communication processes, ensuring seamless operations and client satisfaction. Strong verbal communication and advanced keyboarding skills contribute to my success.

Overview

20
20
years of professional experience

Work History

Secretary

Popa Heating & Cooling
01.2006 - 03.2009
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Secretary

State Farm Insurance
01.1989 - 12.2003
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

High School Diploma -

Morton High School
Hammond, IN

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Calendar management

Interests

I love to golf and read

Timeline

Secretary

Popa Heating & Cooling
01.2006 - 03.2009

Secretary

State Farm Insurance
01.1989 - 12.2003

High School Diploma -

Morton High School

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Frances Justak