Frances Massoth
Upland,CA
Summary
Extensive experience in data centers, cloud solutions, telecommunications, fiber, and enterprise technology. Proven track record in driving revenue growth and enhancing customer retention through strategic account management and consultative selling. Expertise in B2B sales across government and education sectors, delivering ROI-focused solutions. Recognized for building strong client relationships and consistently surpassing performance targets.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Verizon
Irvine, California
06.2025 - Current
- Identified new customers through pipeline analysis and territory management.
- Created persuasive presentations for client pitches and stakeholder meetings.
- Negotiated and closed high-value contracts with clients to enhance market share.
National Account Manager
Cogent Communications
Pasadena, CA
11.2023 - Current
- Developed and executed strategic growth strategies to acquire, for national enterprise clients offering network cloud services
- Tailored solutions including data centers, dedicated internet access, private network services, IPv4 optical transport, and data center colocation, aligning services with client's evolving infrastructure needs.
- Consistently exceeded revenue targets, driving $52K+ in annual recurring revenue and earnings multiple sales performance awards, including recognition as a Top 10 National Sales Performer (#6 overall).
Transportation Specialist
Uber
San Francisco, CA
04.2022 - 11.2023
- Ensured safe and reliable transportation for passengers across Southern California.
- Provided exceptional client service by assisting with luggage and answering inquiries about local attractions.
- Assessed customer needs to develop tailored freight transport solutions.
- Maintained vehicle cleanliness and functionality to enhance passenger comfort.
Business Development Manager
King III Communications
Coppell, TX
04.2021 - 04.2022
- Cultivated new client relationships, driving business growth and enhancing service satisfaction.
- Executed targeted strategies for market expansion and improved service delivery.
- Provided educational resources on compliance codes, equipment maintenance, and safety protocols, achieving 98% customer retention rate.
Relationship Manager
New Horizons Learning Center
Anaheim, CA
01.2019 - 11.2020
- Developed strategies to capitalize on identified business opportunities for growth.
- Managed relationships with government and education clients to ensure satisfaction.
- Consistently surpassed sales projections by 250%, demonstrating strong performance.
Education
Bachelor of Science - International Business
University of La Verne
La Verne, CA01.2002
Certificate of Technical Studies - Emergency Medicine
Nova Institute
Los Angeles, CABusiness Communication
Mount San Antonio College
Walnut, CABusiness Communication
Pasadena City College
Pasadena, California, CASkills
- Data Center Solutions
- Cloud migration planning
- Colocation Services
- Software & SaaS
- National Account Management
- Business Development
- Contract Negotiations
- Software & SaaS
- Sales Telecommunications
- Client Relationship Management
- Proposal Development
- Enterprise Sales
Additional Companies
- Cox Business
- Spectrum Communications
Accomplishments
Presidents Club
Affiliations
Community Volunteering with Charter Communications formerly Spectrum Business
Timeline
Business Development Manager
Verizon
06.2025 - Current
National Account Manager
Cogent Communications
11.2023 - Current
Transportation Specialist
Uber
04.2022 - 11.2023
Business Development Manager
King III Communications
04.2021 - 04.2022
Relationship Manager
New Horizons Learning Center
01.2019 - 11.2020
Bachelor of Science - International Business
University of La Verne
Certificate of Technical Studies - Emergency Medicine
Nova Institute
Business Communication
Mount San Antonio College
Business Communication
Pasadena City College