FRANCES NELSON
Kempner,TX
Summary
Human Resources Assistant with 10+ years of federal HR experience, specializing in personnel actions and DPMAP program administration. Successfully manages civilian awards programs and provides essential HR policy guidance to leadership, driving compliance and improving operational efficiency within DoD organizations.
Overview
14
14
years of professional experience
Work History
Human Resources Assistant (GS-0203-06)
DENTAC Headquarters
Fort Hood, TX
03.2014 - Current
- Process and track personnel actions (RPAs) including recruitment, promotions, reassignments, separations, non-pay status, and awards using DCPDS, USA Staffing, and AutoNOA.
- Advised managers and supervisors on HR policies and recruitment strategies, facilitating informed hiring decisions.
- Managed DENTAC personnel selection through hiring committee and processed FMLA requests for department staff, ensuring compliance with policies.
- Serve as POC for DPMAP, providing guidance, and tracking performance appraisals to ensure timely completion and compliance.
- Manage the civilian awards program, reviewing nominations for accuracy, regulatory compliance, and completeness.
- Maintain rating schemes and ensure all evaluations meet required suspense deadlines.
- Develop SOPs and provide HR guidance to employees on personnel processes and systems.
- Generate reports and analyze workforce data to inform leadership decision-making and enhance organizational effectiveness.
- Coordinate with CPAC to resolve complex HR issues and ensure proper personnel action processing.
- Serve as ATAAPS Certifier, DTS Approving Official, and DPMAP Superuser.
Human Resources Assistant
Solution One Industries
Killeen, TX
01.2014 - 03.2014
- Facilitated recruitment by posting job announcements and screening applicants to identify qualified candidates.
- Conducted job analysis and issued referral lists to selecting officials.
- Processed onboarding actions including I-9 verification and background checks.
- Delivered HR customer service and guidance on policies, benefits, and procedures to enhance employee understanding and satisfaction.
Human Resources Assistant (GS-0203-06)
DENTAC Headquarters
Fort Hood, TX
11.2012 - 04.2013
- Provided HR guidance and coordinated with CPAC on personnel issues to facilitate effective resolution.
- Maintained rating schemes and ensured compliance with evaluation systems to uphold organizational standards.
- Processed RPAs for awards, separations, recruitment, and evaluations to support personnel management.
Education
Master of Arts - Human Resource Management
Ashford University
04-2020
Bachelor of Arts - Business Administration (HR Management)
Ashford University
02-2013
Skills
- Personnel Actions (RPA Processing)
- Customer service orientation
- USA Staffing
- DPMAP Program Administration
- Civilian Awards Programs
- Data Tracking & Reporting (Excel PowerPoint)
- HR Systems: DCPDS, AutoNOA, EMPReS
- Policy Interpretation (DHA/OPM/DoD)
- Microsoft Excel, Word, PowerPoint
- Outlook
- Attention to detail
- Effective communication
- Team collaboration
Accomplishments
- Commander's Award for Civilian Service (Multiple)
- Certificates of Achievement (Multiple)
Timeline
Human Resources Assistant (GS-0203-06)
DENTAC Headquarters
03.2014 - Current
Human Resources Assistant
Solution One Industries
01.2014 - 03.2014
Human Resources Assistant (GS-0203-06)
DENTAC Headquarters
11.2012 - 04.2013
Master of Arts - Human Resource Management
Ashford University
Bachelor of Arts - Business Administration (HR Management)
Ashford University