Frances Perez
Phoenix,Arizona
Summary
Dedicated payment poster adept at handling clerical tasks such as copying, filing and payment processing with minimal oversight. Skilled listener, speaker and complex problem-solver. Seek to offer 14 years experience and take on new role with room for advancement.
Overview
14
14
years of professional experience
Work History
Medical Billing Clerk
OPTUM
04.2008 - 04.2022
- Updated patient financial information to guarantee accuracy.
- Reviewed patient records and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Applied payments to patient accounts.
- Filed and updated patient information and medical records.
- Posted payments on regular basis.
- Posted payments and collections on regular basis.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Adhered to established standards to safeguard patients' health information.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Trained new employees on multiple medical billing programs and data entry software.
- Orchestrated payment posting, accounts receivables and collections.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Managed billing calendar and scheduled claims for payments.
Education
Diploma - Medical Billing And Coding
Everest College
Phoenix, AZSkills
- Billing and Collections Procedures
- Teamwork and Collaboration
- Clerical Support
- Billing Data Verification
- Multitasking and Organization
- Critical Thinking
- Time Management
- Reviewing Patient Information
- Payment Poster
- Claim Processing
- Verbal and Written Communication
- Account Posting
- Stop Payments
- Accounts Payable and Accounts Receivable
- Work Prioritization
- Word Processing
- Electronic Claims
- MS4
- SMS
- Microsoft Word
- Microsoft Excel
- Epic
- Adjustment Posting
- Work Coordination
- Claim Verifications
- Correspondence Writing
- Statement Billings
- Office Supplies and Inventory
- Speaking Clearly
- Workflow Processes
- Information Updates
- Active Listening
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Medical Billing Clerk
OPTUM
04.2008 - 04.2022
Diploma - Medical Billing And Coding
Everest College
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