Frances Rodriguez
St. Petersburg
Summary
Dynamic Account Manager with a proven track record at The Chefs Warehouse, adept at cultivating client relationships and driving multimillion-dollar revenue growth. Expert in negotiation and lead generation, I leverage data-driven strategies to enhance account retention and expansion, consistently exceeding targets and delivering tailored solutions to meet evolving client needs.
Overview
16
16
years of professional experience
Work History
Account Manager
The Chefs Warehouse
Tampa
10.2024 - Current
- Strategically manage and grow a portfolio of multimillion-dollar accounts within the high-end culinary industry, ensuring client satisfaction and maximizing revenue.
- Cultivate strong, long-term relationships with key decision-makers, understanding their evolving needs and proactively offering tailored product solutions.
- Drive new business development within existing accounts through identifying upsell and cross-sell opportunities, contributing to significant year-over-year growth.
- Collaborate cross-functionally with internal teams to ensure seamless order fulfillment, delivery, and issue resolution for a demanding client base.
- Analyze sales data and market trends to develop effective strategies for account retention and expansion.
Account Executive
Praxis Labs
03.2023 - 05.2024
- Developed and executed sales strategies to secure new clients and generate revenue.
- Conducted in-depth client meetings to understand needs and tailor solutions.
- Managed the entire sales cycle from discovery to close.
- Recruited and presented qualified candidates to fulfill client requirements.
- Negotiated contract terms and built long-term client relationships.
Sales Development Representative
Playground
06.2022 - 01.2023
- Generated qualified leads through 50-70 daily cold calls.
- Secured an average of 3 sales demos per day.
- Developed email and social media outreach sequences for targeted accounts.
- Managed demos for small accounts and scheduled customer onboarding sessions.
- Prepared RFPs and contracts, demonstrating proficiency in sales documentation.
- Contributed actively to team success by attending sales conferences.
Digital Growth Manager
Mursion
12.2018 - 12.2020
- Spearheaded research on VR training solutions for L&D and HR applications.
- Identified and qualified leads for assigned Business Development Directors.
- Managed outbound and inbound sales activities.
- Executed digital marketing campaigns to generate new leads and brand awareness.
- Oversaw PR, advertising, and copywriting initiatives.
- Developed and maintained a strong online presence, growing LinkedIn network to over 7,000 connections.
- Increased website leads through implementation of Exit Intent Forms and Chatbot.
General Manager - Restaurants (Multiple Locations)
12.2009 - 08.2018
- Successfully managed all aspects of high-volume restaurant operations, overseeing daily functions for multiple locations to ensure profitability and exceptional customer experiences.
- Directed and mentored teams of 30+ employees, including hiring, training, performance management, and scheduling, fostering a positive and productive work environment.
- Developed and implemented operational strategies to optimize efficiency, reduce costs, and enhance service quality in fast-paced environments.
- Managed inventory, supply chain, and vendor relationships to maintain optimal stock levels and control food and labor costs, consistently meeting budgetary goals.
- Ensured compliance with all health, safety, and operational regulations, maintaining high standards of cleanliness and food quality.
Education
Certificate of Technical Studies - JavaScript
Arizona State University
Tempe, AZ05-2018
High School Diploma -
Monsignor Edward Pace
Miami, FL05-2007
Skills
- Account Management
- Lead Generation & Qualification
- Customer Relationship Management
- Negotiation
- Cold Calling & Email Outreach
- Demo & Presentation Delivery
- Contract Negotiation
- CRM Software
- Team Leadership & Coaching
- Operations Management
- Performance Management
- Budgeting & Cost Control
- Digital Marketing Campaigns
- Public Relations & Social Media
- Copywriting & Content Marketing
- SEO/SEM Principles
Personal Information
Relocation: Open to relocation and remote work
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Account Manager
The Chefs Warehouse
10.2024 - Current
Account Executive
Praxis Labs
03.2023 - 05.2024
Sales Development Representative
Playground
06.2022 - 01.2023
Digital Growth Manager
Mursion
12.2018 - 12.2020
General Manager - Restaurants (Multiple Locations)
12.2009 - 08.2018
Certificate of Technical Studies - JavaScript
Arizona State University
High School Diploma -
Monsignor Edward Pace
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