Frances Ruiz
Bakersfield,CA
Summary
Front End Manager at Savemart with a proven track record of building and performance improvements, I excel in customer service and problem-solving, ensuring prompt resolution of issues while maintaining high standards.
Overview
2026
2026
years of professional experience
Work History
Front-End Manager
Savemart Supermarket
Bakersfield, CA
10.1999 - Current
- Directed front-end operations to boost customer satisfaction and increase sales.
- Managed team performance, providing training and mentoring to improve service quality.
- Developed and implemented process improvements to streamline front-end workflows.
- Demonstrated proficiency in managing time effectively.
Deliver Driver
All Seasons Florist
Bakersfield, CA
02.2010 - 2017
- Delivered floral arrangements to customers, ensuring timely and accurate fulfillment of orders.
- Operated delivery vehicle safely while navigating various routes and traffic conditions.
- Coordinated with floral designers to verify order accuracy and special requests.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Instacart Shopper
Self
Bakersfield, CA
2019 - 2023
- Executed accurate order picking and product selection for timely deliveries.
- Streamlined shopping processes to enhance overall efficiency and customer satisfaction.
- Coordinated with customers to resolve issues and ensure optimal service experience.
Education
High School Diploma -
Foothill High School
Bakersfield, CA06.2000
Skills
- Customer service
- Employee supervision
- Staff supervision
- Performance improvements
- Training and mentoring
- Team building
- Cash register operation
- Team supervision
- Cash flow management
- Fraud prevention
- Accident response
- Time management
- Opening and closing procedures
- Cash handling accuracy
- Problem-solving skills
- Accurate money handling
Timeline
Deliver Driver
All Seasons Florist
02.2010 - 2017
Front-End Manager
Savemart Supermarket
10.1999 - Current
Instacart Shopper
Self
2019 - 2023
High School Diploma -
Foothill High School