Frances Shay
Abilene
Summary
Organized and detail-oriented administrative professional with experience in human resources operations within the United States Air Force. Adept at enhancing workflow efficiency and fostering strong customer relations. Expert in document management and event coordination, streamlining administrative processes, significantly reducing processing times while training staff on best practices. Brings a strong foundation in business communication, process coordination, and audience-focused messaging, with a growing emphasis on marketing and organizational communications.
Overview
2
2
years of professional experience
Work History
HR Administrative Specialist
United States Air Force
09.2023 - Current
- Managed scheduling and coordination of meetings for senior leadership, ensuring efficient time management.
- Developed and maintained filing systems to enhance document retrieval and organizational efficiency.
- Processed and tracked correspondence, maintaining clear communication channels across departments.
- Streamlined administrative procedures, increasing workflow efficiency and reducing processing times.
- Trained new staff on office protocols and software applications, fostering a collaborative work environment.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Education
Bachelor of Science - Marketing
Western Governors University
Salt Lake City, UT12-2027
Skills
- Customer relations
- Proofreading
- Verbal communication
- Spreadsheet creation
- Event coordination
- Document management
- Business correspondence
- Microsoft office
Timeline
HR Administrative Specialist
United States Air Force
09.2023 - Current
Bachelor of Science - Marketing
Western Governors University