Frances Williams
Nashville,TN
Summary
Confident and driven sales professional with extensive experience in achieving and surpassing sales targets. Proven ability to build and maintain strong client relationships, leading to increased customer satisfaction and loyalty. Demonstrates adaptability and a strong work ethic in fast-paced environments.
Overview
5
5
years of professional experience
Work History
On-Premise Sales Representative
Tennessee Crown Distributing Company
Nashville, TN
07.2024 - Current
- Managed portfolio of on-premise accounts, including bars and restaurants, exceeding sales targets consistently.
- Executed strategic sales plans to enhance brand visibility and increase market share.
- Conducted tastings, staff training, and promotional events to educate clients on products.
- Collaborated with brand managers and suppliers to tailor new product introductions for each account.
- Monitored account performance through CRM tools, analyzing sales data to optimize revenue strategies.
Bartender
Hospitality South
Athens, GA
11.2020 - 05.2024
- Efficiently prepared and served cocktails in a high-volume establishment.
- Balanced daily registers and generated sales reports for management team.
Guest Experience Specialist
Marriott, Springhill Suites Residence Inn Dual Property
Nashville, TN
06.2023 - 08.2023
- Ensured exceptional customer service by welcoming hundreds of guests and airline crews each shift.
- Streamlined check-in procedures to enhance guest experience across various properties.
- Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
Intern
The Angus Barn
Raleigh, NC
06.2022 - 07.2022
- Oversaw venue scheduling and managed event logistics to ensure seamless operations.
- Executed regular meal service tasks while collaborating with team members to enhance efficiency.
Front Desk Assistant
University of Georgia Center for Continuing Education and Hotel
Athens, GA
01.2022 - 05.2022
- Facilitated successful front desk operations for a high-volume hotel and conference center.
- Balanced accounts and conducted daily audits to maintain reporting standards.
Education
Bachelor of Hospitality and Food Industry Management -
University of Georgia
Athens, GA05.2024
Apicius International School of Hospitality Program -
Florence University of Arts
Florence, Italy03.2023
Skills
- Customer relationship management
- Sales forecasting
- Market analysis
- Product promotion
- CRM software
- Cold calling
- Lead generation
- Time management
References
References available upon request.
Timeline
On-Premise Sales Representative
Tennessee Crown Distributing Company
07.2024 - Current
Guest Experience Specialist
Marriott, Springhill Suites Residence Inn Dual Property
06.2023 - 08.2023
Intern
The Angus Barn
06.2022 - 07.2022
Front Desk Assistant
University of Georgia Center for Continuing Education and Hotel
01.2022 - 05.2022
Bartender
Hospitality South
11.2020 - 05.2024
Bachelor of Hospitality and Food Industry Management -
University of Georgia
Apicius International School of Hospitality Program -
Florence University of Arts
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