Francesca Barbarotto
Newport Coast,CA
Summary
Innovative, well spoken and organized professional seeking a position in the Customer Service Setting at an established company, which will further allow me to share my strong sales ability, my management leadership, Interpersonal Skills, and knowledge of the Customer Care Industry.
Overview
10
10
years of professional experience
Work History
Patient Care , Lead Treatment Specialist
Laser Away
06.2022 - Current
- Independently maintaining a monthly 65k average sales goal
- Company operations, schedule flow, updating patient charts, and over 6 clinic medical and supply stock orders
- Building client relationships, creating long lasting patients, and also handling Customer Service issues proficiently and professionally
Front Office/Insurance/ Practice closure due to Covid
Premier Dermatology
07.2020 - 11.2020
- Communicating with patients on scheduling and future procedures
- Managing Patient schedule for all three dermatologist
- Overseeing and organizing patient charts as well as updating all next day patients insurance
Key Holder/Floor Coordinator Manager/Sales Lead- Store Closure
Intermix
04.2017 - 01.2020
- Identifying customer needs and providing superior customer service
- Maintained a High Volume Clientele Book with recurring customers coming back for my decisions and outlook
- Assisted Management with opening and closing the store, along with daily tasks
Patient Coordinator/Aesthetic Consultant
Kadz Plastic Surgery
06.2018 - 01.2019
- Educating patients on procedures and services as well as after care instructions, document patient data
- Overseeing patient scheduling and managing appointment requests in person and over phone
Sales Associate
Nordstrom
06.2016 - 04.2017
- Provide personal styling services in the Women’s designer department
- Furthered my knowledge in designer labels to promote higher sales of merchandise
- Ensured elite customer service skills, building lasting relationships for recurring customers
Education
High School - undefined
Thousand Oaks High School
Thousand Oaks, CA06-2014
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Moorpark College
Moorpark, CA06-2020
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Fashion Career Education Center
06-2017
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Advance Beauty College
Laguna Hills, CA02-2022
Skills
- Multitasking
- Strong Interpersonal Skills
- Strong Sales skills
- Computer Efficient
- Client Relations
- Strong Analytical skills
- Time Management
- Team Building
- Microsoft Office – Excel, PowerPoint, Word
- Orchid Medical Spa Software
- LMS - Google Chrome
Timeline
Patient Care , Lead Treatment Specialist
Laser Away
06.2022 - Current
Front Office/Insurance/ Practice closure due to Covid
Premier Dermatology
07.2020 - 11.2020
Patient Coordinator/Aesthetic Consultant
Kadz Plastic Surgery
06.2018 - 01.2019
Key Holder/Floor Coordinator Manager/Sales Lead- Store Closure
Intermix
04.2017 - 01.2020
Sales Associate
Nordstrom
06.2016 - 04.2017
High School - undefined
Thousand Oaks High School
undefined
Moorpark College
undefined
Fashion Career Education Center
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Advance Beauty College