CAMRYN MARTIN
ANDERSON
Summary
Lead Patient Care Coordinator with experience in enhancing patient satisfaction and operational efficiency in dental care settings. Demonstrates expertise in customer service, office management, and insurance verification, utilizing analytical skills and EMR systems to streamline processes. Passionate about fostering a supportive environment and continuously improving patient care through innovative solutions and collaborative teamwork.
Overview
6
6
years of professional experience
Work History
Lead Patient Care-Treatment Coordinator
Issaqueena Pediatric Dentistry
12.2022 - Current
- Maintained ongoing communication with parents for effective patient care.
- Handled inbound phone calls and emails.
- Managed patient billing interactions efficiently.
- Validated and documented patient data in the system.
- Ensured timely scheduling of cleanings and dental appointments with appointment software.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Ensured provider schedule was appropriately scheduled to maintain production goals.
- Performed excellent multitasking by managing confidential data alongside leading patient teams.
- Ensured optimal operational flow within the practice managing patient wait times, production budget, and daily staffing. Streamlined patient care coordination, optimizing operational flow and managing wait times to enhance overall practice efficiency and patient satisfaction.
- Managed comprehensive administrative tasks, including, insurance verification, and payment processing, maintaining accurate financial records.
Assistant Head Teller
SC State Credit Union
04.2020 - 12.2022
- Supervise the branch in the absence of the Head Teller.
- Monitor the ADP pay system for a proper clock in and clock out, make changes as needed and approve weekly.
- Processed daily member transactions, including deposits, withdraws, money transfers, loan payments, and cashier's checks.
- Assessed all vault and cash drawer balances throughout the day and ensured adequate money supply for daily operations.
- Received cash and check deposits, including verifying amounts of $10,000 or more, endorsements and examining cash to prohibit acceptance of counterfeit bills.
- Responded to members questions and concerns related to their accounts and promoting financial products and services.
- Meet monthly goals, including transaction totals, cross-selling and minimum cash drawer out-of-balance entries.
- Accurately maintained records of each transaction and ensured all documentation was in place and within compliance.
- Adhered to strict safe deposit box operations and guidelines.
- Assisted the supervisor with audits and daily vault balance.
Second Assistant Manager
Cato Corporation
06.2019 - 04.2020
- Greeted customers to the store, following through with requests, orders, refunds and exchanges.
- Regularly trusted to open and close store, manage all cash drawers and complete monetary deposits.
- Handled weekly schedules according to payroll policies.
- Assist store manager with recruiting, hiring and training to deliver outstanding customer service and meet store sale goals.
- Successfully handled customer complaints by resolving issues and offering discounts, with manager approval.
- Reorganized the sales floor based on company needs.
- Ensured the shop floor was kept to a high standard and all merchandise was displayed neatly at all times, especially during busy periods.
- Developed and implemented social media marketing plan to publicize sales, display what is new to improve store revenue.
Education
HIGH SCHOOL DIPLOMA -
Seneca High School
Seneca, SC06.2019
Skills
- Customer Service
- Cash Handling
- Payroll
- Recruiting
- Microsoft Office
- Accounting
- Windows
- Analysis
- Eaglesoft
- Supervising
- Patient Care
- EMR Systems
- Office Management
- Insurance Verification
- HIPAA compliance
- Effective time management
- Insurance verification
- Scheduling coordination
- Strong leadership
- Customer service
Timeline
Lead Patient Care-Treatment Coordinator
Issaqueena Pediatric Dentistry
12.2022 - Current
Assistant Head Teller
SC State Credit Union
04.2020 - 12.2022
Second Assistant Manager
Cato Corporation
06.2019 - 04.2020
HIGH SCHOOL DIPLOMA -
Seneca High School
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