Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francesca Bukowski

HOMER GLEN,Illinois

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful settings.

Overview

3
3
years of professional experience

Work History

Desk Assistant

M&M Truck Repair
05.2021 - Current
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Monitored and ordered supplies and materials to keep the office well stocked.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Reviewed and edited documents for accuracy, grammar, and clarity.
  • Updated database of contacts and resources for company-wide distribution.
  • Collected and input timesheet data into the automated accounting system and processed labor corrections.

Cashier

Kohls Department Store
01.2021 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Nursing

Saint Xavier University
Chicago, IL
05.2027

High School Diploma -

Lockport High School
Lockport, IL
05.2023

Skills

  • Circulation Desk Management
  • Office Supplies and Inventory
  • Front Desk Management
  • Office Organization

Timeline

Desk Assistant

M&M Truck Repair
05.2021 - Current

Cashier

Kohls Department Store
01.2021 - 05.2021

Bachelor of Science - Nursing

Saint Xavier University

High School Diploma -

Lockport High School

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Francesca Bukowski