Francesca Buscemi
Farmington Hills,MI
Summary
Highly motivated, capable, and passionate student. Looking for internships, volunteer experiences, and networking opportunities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Night Auditor
Holiday Inn Express Hotel
Novi, MI
03.2023 - Current
- Greeted arriving guests and checked them in to their rooms.
- Processed guest check-outs, including payment processing and providing receipts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Responded to customer inquiries regarding hotel services, reservations, directions and complaints.
Personal Housekeeper
Hendricks's Cleaning
Oakland County, MI
09.2022 - Current
- Assisted with the daily cleaning of the house, including vacuuming, dusting, scrubbing and mopping.
- Cared for plants inside the home by watering them regularly and pruning when needed.
- Monitored stock levels of supplies used in the house on a regular basis and replenished when necessary.
- Performed light handyman tasks such as changing light bulbs, putting together and moving furniture.
Server
Restaurants & Bars
03.2007 - 08.2019
- Cultivated warm relationships with regular customers
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Kept register accurate through correct billing, payment processing and cash management practices.
Au Pair
The Brands Family
09.2012 - 02.2018
- Enforced rules and managed behavior through developmentally appropriate discipline
- Planned and guided age-appropriate tasks
- Maintained effective schedule balance
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Created and implemented diverse educational strategies to boost development
- Observed activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Organized activities that enhanced physical, emotional and social well-being.
In-Home Caregiver
Edwards Family & Assured Home Nursing Services Inc
12.2010 - 03.2018
- Offered companionship and kindness to patients
- Maintained safe and well-organized patient environment
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Conferred with supervisor to discuss patient condition and medical care
- Monitored clients' overall health and well-being and noted significant changes
- Assisted disabled clients to support independence and well-being.
Education
Bachelor of Science - Social Work
Oakland University
04.2025
Associate of Science - Social Work
Oakland Community College
04.2023
Skills
- Compassionate and empathetic while being able to maintain healthy and professional boundaries
- Flexible and levelheaded
- Reads people and "the room" efficiently and accurately
- Able to assess and direct situations
- Quick and reliable problem-solving skills
Accomplishments
- Consistently on the Dean's List
- 3.5 GPA
- Delta Kappa Gamma Society- Beta Eta Chapter Scholarship recipient
- OCC Foundation Campus Endowed Scholarship recipient
Certification
- CPR Certified
References
References available upon request.
Timeline
Night Auditor
Holiday Inn Express Hotel
03.2023 - Current
Personal Housekeeper
Hendricks's Cleaning
09.2022 - Current
Au Pair
The Brands Family
09.2012 - 02.2018
In-Home Caregiver
Edwards Family & Assured Home Nursing Services Inc
12.2010 - 03.2018
Server
Restaurants & Bars
03.2007 - 08.2019
Bachelor of Science - Social Work
Oakland University
Associate of Science - Social Work
Oakland Community College
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