Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francesca Courtney

Tampa,FL

Summary

Accomplished HR/Payroll Manager with a proven track record at Sunbelt Home Solutions, enhancing payroll accuracy and employee retention by 20%. Expert in payroll software and adept at resolving discrepancies, I excel in regulatory compliance and fostering positive workplace relationships. My strategic approach to HR and payroll management drives operational efficiency and supports organizational growth.

Overview

3
3
years of professional experience

Work History

HR/Payroll Manager

Sunbelt Home Solutions
04.2022 - Current
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Responded to employee inquiries to provide assistance with payroll-related questions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Calculated deductions and processed payroll for employees.
  • Reviewed time records for Number employees to verify accuracy of information.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
  • Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
  • Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
  • Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
  • Developed and implemented payroll procedures and policies to determine compliance with regulations.
  • Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
  • Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in Number% retention rate increase.
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
  • Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
  • Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
  • Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.
  • Maintained up-to-date knowledge of employment laws, proactively investigating potential liabilities or risks within the organization.
  • Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
  • Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
  • Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
  • Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
  • Reduced the number of overdue invoices for improved cash flow management.
  • Processed employee expense reimbursements, verifying accuracy of submitted documentation against company policies before approval.
  • Enhanced vendor relationships through timely payments and clear communication channels.
  • Improved accounts receivable collections by establishing clear communication channels and follow-up procedures with clients.
  • Prevented potential fraud or errors by meticulously reviewing incoming invoices for accuracy before entering into accounting system.
  • Conducted regular account audits to identify discrepancies and resolve outstanding balances in a timely manner.
  • Assisted in the preparation of financial statements, providing detailed account reconciliations and analysis.
  • Increased efficiency in accounts payable processing through automation tools and software integration.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.

Realtor

Align Right Realty
01.2022 - 09.2023
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.

Education

Busisness Administration -

Daytona State College
Daytona Beach, FL
05.2019

Skills

  • Payroll Processing
  • Reviewing timesheets
  • Resolving discrepancies
  • Payroll Auditing
  • Payroll System Implementation
  • Data review
  • Year-end Procedures
  • Direct Deposit Management
  • New hire processing
  • Regulatory Compliance
  • Payroll Software Expertise
  • Maintaining employee records
  • HR Support
  • Payroll Policies Development
  • Payroll Training
  • Employee benefits administration
  • Recordkeeping skills
  • Bookkeeping skills
  • Accounting Principles
  • Data Management
  • Tax Compliance
  • Payroll Tax Filings
  • Recordkeeping requirements
  • Proficient in Software
  • Labor law knowledge
  • Mathematics
  • Reporting abilities
  • Expense reimbursements
  • Compliance understanding
  • Payroll Vendor Management

Timeline

HR/Payroll Manager

Sunbelt Home Solutions
04.2022 - Current

Realtor

Align Right Realty
01.2022 - 09.2023

Busisness Administration -

Daytona State College
Francesca Courtney