Francesca Ebba
Everett,MA
Summary
Accounts Receivable Specialist with extensive experience optimizing invoicing processes and enhancing customer relationships. Proven track record in reducing discrepancies and addressing payment issues. Strong communicator skilled in data analysis and maintaining accurate records to support effective collection efforts.
Overview
9
9
years of professional experience
Work History
A/R Specialist/Sales Representative
Advanced Pump
Woburn, MA
10.2022 - Current
- Validate and approve invoices daily to ensure payment terms and freight charges are accurate with PO
- Generated and processed invoices for timely billing
- Review proposals to ensure billing accuracy
- Reconcile customer and vendor accounts to identify discrepancies and record system corrections
- Performed collection calls and followed up with customers to enhance cash flow management
- Provide documentation to customers and vendors
- Provided accurate quotes to assist customers
- Respond to all online and verbal customer communications
A/R Specialist
Williamson Electrical Co., Inc.
Epping, NH
09.2017 - 09.2022
- Generated and processed invoices for multi-state clients, ensuring timely billing and compliance with regional regulations
- Managed customer relationships to address payment issues effectively.
- Maintained accurate customer records in ERP system to support efficient collection efforts and reduce discrepancies
- Addressed customer inquiries to provide accurate information and support.
- Consult with Controller regarding payment disputes
Education
GED Diploma -
Skills
- Accounts receivable management
- Billing accuracy
- Collection management
- Payment processing
- QuickBooks Proficiency
- Data Analysis
- Document Management
- Records Organization
- Customer Engagement
- Attention to Detail
- Effective communication
Timeline
A/R Specialist/Sales Representative
Advanced Pump
10.2022 - Current
A/R Specialist
Williamson Electrical Co., Inc.
09.2017 - 09.2022