Francesca E. Rosenblum
Philadelphia,PA
Summary
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving. Able to research and communicate with patients and doctors to ensure the patient is able to benefit from specific specialty medication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Reimbursement Care Coordinator
Payer Matrix
02.2024 - Current
- Facilitated timely medication access by guiding patients through prescription assistance programs.
- Collaborated with healthcare providers and insurance companies to enhance clinical workflow efficiency.
- Maintained HIPAA-compliant patient records while ensuring discretion in communication of sensitive information.
- Acquired hands-on experience in health systems and patient navigation for clinical trial coordination.
- Implemented continuous quality improvement initiatives to maintain high standards in pharmacy practice.
- Conducted research on pharmaceuticals to stay current on industry trends and advancements in medical treatments.
Business Development Intern
ACL Digital Life Sciences
06.2024 - 08.2024
- Conducted research on trends in clinical research organizations (CROs) and pharma clients.
- Supported development of outreach strategies to biotech and healthcare clients.
- Contributed to proposals aimed at expanding services to clinical trial sponsors and sites.
Healthcare Sales & Marketing Intern
MTS Aging Institute
05.2023 - 08.2023
- Researched and promoted clinical and wellness services tailored to aging populations.
- Contributed to marketing efforts that communicated health-related services to patients and caregivers.
Medical Receptionist
Brooke Alexandria Spa
08.2022 - 10.2022
- Scheduled patient services and handled medical documentation with accuracy and confidentiality.
- Strengthened administrative and patient-facing communication skills in a clinical setting.
Social Media Assistant
Barstool Sports
04.2020 - 08.2022
- Created digital content with strategic messaging, developing a strong foundation in targeted communication.
Caregiver / After School Counselor
Waldron Mercy Academy
11.2018 - 03.2020
- Managed day-to-day care and educational activities for school-aged children.
Education
Bachelor of Science - Health Sciences
Saint Joseph’s University
Philadelphia, PA05.2024
Skills
- Patient communication and informed consent
- Regulatory documentation and compliance
- Eligibility screening and data collection
- Laboratory techniques and safety
- PCR and sample handling
- Microsoft Office applications
- Google Suite proficiency
- Patient record systems management
- Spanish language proficiency
- Documentation management
- Good clinical practices
- Informed consent
- Documentation requirements
- Research experience
- Data collection techniques
Certification
- IRB Certified – Institutional Review Board
- Trained in ethical research practices and human subjects protection, in compliance with federal regulations and HIPAA.
Affiliations
- Sigma Sigma Sigma Sorority, Delta Psi Chapter
- Member, Fundraising Treasurer
- October 2022 – May 2024
- Led fundraising and service initiatives in alignment with chapter values.
- Cultivated leadership, planning, and interpersonal skills transferable to team-based clinical environments.
Timeline
Business Development Intern
ACL Digital Life Sciences
06.2024 - 08.2024
Reimbursement Care Coordinator
Payer Matrix
02.2024 - Current
Healthcare Sales & Marketing Intern
MTS Aging Institute
05.2023 - 08.2023
Medical Receptionist
Brooke Alexandria Spa
08.2022 - 10.2022
Social Media Assistant
Barstool Sports
04.2020 - 08.2022
Caregiver / After School Counselor
Waldron Mercy Academy
11.2018 - 03.2020
Bachelor of Science - Health Sciences
Saint Joseph’s University