FRANCEsca FERRARI
DRACUT,MA
Summary
Goal-driven, retail sales manager with progressive experience in managing and improving retail operations. Proven success in sales planning, event marketing, customer satisfaction, and new business development. Demonstrated track record in revitalizing under-plan store operations. Vast knowledge in sales, management and client retention.
Professional makeup artist equipped with extensive experience in regional market trends and client preferences. Proven ability to lead teams and execute high-impact makeup applications for diverse events. Reliable collaborator known for adaptability and consistent performance under time-sensitive conditions.
Overview
18
18
years of professional experience
Work History
Regional Makeup Artist
Trish McEvoy
Boston, MA
04.2022 - Current
- Developed customized makeup applications for diverse clientele, enhancing individual beauty and confidence.
- Responsible for developing relationships with all retailers in MA Market, including Nordstrom, Bloomingdales, Neiman Marcus, Blue Mercury, Beauty and Main.
- Curating Trish McEnvoy planners and makeup wardrobing for clients
- Delivering daily sales goals, reports, updated visuals in the market, evaluation of competitive new product launches as well as event planning.
- Streamlined appointment scheduling process, improving operational efficiency and client experience in busy retail environments.
Cosmetic Sales Manager
Bobbi Brown Cosmetics
Chestnut Hill, MA
01.2016 - 01.2022
- Cosmetic Sales Manager at Bloomingdale’s, Chestnut Hill, MA
- CXC
Sales Professional
Chanel
Chestnut Hill, MA
01.2015 - 01.2016
- Sales Professional, Bloomingdales, Chestnut Hill MA
Business Manager
Christian Dior
Chestnut Hill, MA
01.2014 - 01.2015
- Business Manager, Bloomingdales, Chestnut Hill MA
Client Loyalty Manager
Infiniti & Maserati
Peabody, MA
01.2013 - 01.2014
- Client Loyalty Manager, Kelly Group, Peabody MA
Cosmetic Sales Manager
Christian Dior
Burlington, MA
01.2008 - 01.2013
- Cosmetic Sales Manager, Macys, Burlington MA
Education
Real Estate License and Certification - DOPL
Lee Institute of Real Estate
01-2013
Bachelor of Science (B.S.) - Elementary Education and Teaching
Salem State College
01-2011
Skills
- SALES: Exceptional interpersonal skills with the ability to connect authentically with diverse clients and articulate product benefits with clarity and confidence Highly proficient in POS and mobile POS systems, as well as the technology essential for modern retail operations Known for delivering elevated customer service that cultivates strong client loyalty and repeat engagement Skilled at fostering long‑term client relationships through personalized guidance and attentive follow‑up
- MANAGEMENT: Implemented strategic sales plans for both the business and individual team members, ensuring consistent performance and elevated client experiences Provides inspirational, results‑driven coaching that empowers associates to exceed goals and deliver luxury‑level service Skilled in identifying and recruiting top industry talent to strengthen team capability Known for exceptional communication, thoughtful planning, and a solutions‑oriented approach to overcoming challenges Leads with a “lead‑by‑example” mindset that fosters loyalty, accountability, and a high‑performance culture
Timeline
Regional Makeup Artist
Trish McEvoy
04.2022 - Current
Cosmetic Sales Manager
Bobbi Brown Cosmetics
01.2016 - 01.2022
Sales Professional
Chanel
01.2015 - 01.2016
Business Manager
Christian Dior
01.2014 - 01.2015
Client Loyalty Manager
Infiniti & Maserati
01.2013 - 01.2014
Cosmetic Sales Manager
Christian Dior
01.2008 - 01.2013
Bachelor of Science (B.S.) - Elementary Education and Teaching
Salem State College
Real Estate License and Certification - DOPL
Lee Institute of Real Estate