Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francesca Martinez

Austin,TX

Summary

Compassionate Intake Specialist with expertise in data entry and intake assessment. Proven ability to utilize critical thinking and independent judgment to prioritize and manage cases effectively.

Overview

15
15
years of professional experience

Work History

Intake Specialist IV

State of Texas-DFPS- Statewide Intake
Austin, Tx
09.2013 - Current

Performs highly complex (senior-level) protective services intake work. Work involves obtaining information and assessing intakes for determination of priority, allegation type, and handling. Coordinates the documentation and review of information received concerning the alleged abuse, neglect, or exploitation of children, the elderly, and adults with disabilities. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Monitors and reviews intake reports for determination of priority, allegation type, and handling. Interprets policies and agency procedures for intake reports. Provides and communicates policy information to the public, community organizations, and
referral services.

Sales

Dillards
Austin, TX
09.2011 - 09.2013

Welcoming customers for buying experience. Assisting customers with finding their desired shoe and what uses they would need it for. Integrating highly with customers and other staff to make the best experience possible. Unpacking stock and managing areas of stockroom for organization.

Education

Bachelor of Science - Sociology

University of New Mexico
Albuquerque, NM
05-2011

Skills

  • Data entry
  • Intake assessment
  • Compassionate communication
  • Critical thinking skills

Timeline

Intake Specialist IV

State of Texas-DFPS- Statewide Intake
09.2013 - Current

Sales

Dillards
09.2011 - 09.2013

Bachelor of Science - Sociology

University of New Mexico