Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francesca Pacheco

Francesca Pacheco

Somerville,NJ

Summary

Resourceful and results-driven staffing manager with over 8 years of experience recruiting and managing hospitality personnel for both long-term and short-term assignments. Proven success in sourcing top-tier talent for high-level roles including housekeeping inspectors, food and beverage managers, and front desk agents. Experienced in staffing large-scale events with bartenders, servers, and full front-of-house teams. Skilled in managing scheduling platforms, collecting employee hours, and overseeing clock-in/clock-out processes. Successfully staffed premier hospitality brands including Park Lane Hotel, Baccarat Hotel, Equinox Hotels, Virgin Hotels, Hard Rock Hotel, Bryant Park Hotel, and exclusive private members clubs. Bilingual in English and Spanish with strong organizational and client-facing skills.

Overview

10
10
years of professional experience

Work History

Executive Recruiter / Staffing Manager

The Goodkind Group
09.2020 - Current
  • Lead recruitment for a wide range of hospitality roles across luxury hotels, event venues, and private clubs.
  • Specialize in sourcing and placing high-level talent for long-term assignments, including housekeeping inspectors, F&B managers, and front desk agents.
  • Staff large events and ongoing contracts with full front-of-house teams including bartenders, servers, hosts, and support personnel.
  • Managed to fill close to 1,200 shifts a month during our busy season
  • Manage scheduling and workforce platforms to coordinate weekly job placements and respond to last-minute changes.
  • Track hours, collect timecards, and oversee clock-in/clock-out procedures to ensure accurate payroll and billing.
  • Provide consistent staffing support for top-tier hospitality clients such as Park Lane Hotel, Baccarat Hotel, Equinox Hotels, Virgin Hotels, Hard Rock Hotel, Bryant Park Hotel, and private members clubs.
  • Build and maintain client relationships while ensuring quality control and employee performance monitoring.
  • Enhanced client satisfaction by consistently delivering high-quality candidates in a timely manner.
  • Handled sensitive information discreetly while maintaining strict confidentiality at all times.

Staffing Manager

GLS Hospitality
01.2017 - 06.2018
  • Recruited for diverse hospitality roles including bartenders, servers, line cooks, porters, and more.
  • Managed the full recruitment lifecycle including screening, interviewing, and onboarding.
  • Used scheduling platforms to assign staff to multiple venues and monitored employee time tracking.
  • Verified hours for payroll and conducted post-assignment follow-ups for client satisfaction.
  • Supported large-scale event staffing and maintained quality standards in high-volume environments.
  • Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.

Staffing Recruiter & Specialist

The Odyssey Group
03.2015 - 01.2017
  • Built candidate pipelines and supported high-volume hospitality staffing.
  • Managed onboarding documentation and maintained communication with candidates through placement.
  • Assisted with client scheduling, shift coordination, and timesheet accuracy.
  • Delivered responsive customer service and worked closely with operations to fulfill staffing requests.

Education

Bachelor of Science - Psychology

Queens College
Queens, New York
05-2020

Skills

  • Full-Cycle Recruiting
  • Hospitality & Event Staffing
  • Luxury Hotel & Private Club Experience
  • Timekeeping & Scheduling Platforms
  • Clock-in/Clock-out Oversight
  • Payroll Coordination & Hours Collection
  • Client Relationship Management
  • ADP Payroll Systems
  • Interviewing & Screening
  • Human Resources Coordination
  • Bilingual: English & Spanish
  • Data Entry & Onboarding

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Executive Recruiter / Staffing Manager

The Goodkind Group
09.2020 - Current

Staffing Manager

GLS Hospitality
01.2017 - 06.2018

Staffing Recruiter & Specialist

The Odyssey Group
03.2015 - 01.2017

Bachelor of Science - Psychology

Queens College