MAIRA RUTH DIAZ-GUTIERREZ
Houston
Summary
Versatile talent acquisition professional skilled in full-cycle recruiting, operations management, and customer relations. Combines experience in various roles to deliver exceptional service and build lasting relationships. Bilingual in English and Spanish, capable of thriving in diverse environments to enhance team dynamics and support organizational success.
Overview
10
10
years of professional experience
Work History
Staffing Recruiter
Integrity Trade Services
05.2025 - 07.2026
- Managed full-cycle recruiting for temporary and direct-hire positions.
- Recruited candidates remotely and in person, managing multiple openings simultaneously to meet client staffing needs.
- Sourced, screened, and interviewed candidates to fill various roles, enhancing talent acquisition process.
- Coordinated onboarding processes, including drug screens, background checks, and new-hire documentation, ensuring smooth transition for new employees.
- Built strong client and employee relationships through exceptional service.
- Processed payroll and completed E-Verify documentation.
Family Service Counselor
Dignity Memorial
05.2024 - 04.2025
- Guided families through funeral planning with compassion and professionalism.
- Provided compassionate customer care during emotionally sensitive situations to support grieving families.
- Coordinated scheduling across departments to ensure timely service delivery.
- Managed confidential records and billing to uphold privacy standards and streamline administrative processes.
Staffing Recruiter
Onin Staffing
05.2022 - 05.2024
- Recruited and hired diverse talent for multiple industries, enhancing workforce quality.
- Conducted interviews and facilitated onboarding and orientations, ensuring compliance with documentation requirements.
- Assisted with payroll processing and attendance tracking.
- Developed strong relationships with employees and clients through proactive communication and tailored support. with employees and clients.
Auto Insurance Agent • Store Manager • District Manager
Freeway Auto Insurance
05.2016 - 05.2022
- Earned promotions into multiple leadership roles.
- Achieved sales and customer service goals consistently through strategic initiatives.
- Oversaw operations across multiple retail locations to enhance service delivery.
- Recruited, hired, trained, and coached employees.
- Oversaw payroll, scheduling, performance management, and compliance.
- Facilitated team meetings to drive growth, accountability, and improve customer satisfaction.
- Managed cash handling, deposits, reporting, and daily business operations.
Sales Associate | Furniture Specialist
Conn's HomePlus
- Assisted customers with furniture selection and financing.
- Processed credit applications and verified customer documentation.
- Trained team members on inventory and merchandising.
- Coordinated deliveries with multiple departments.
Loan Writer | Sales Associate
Cash America Pawn
- Processed secured loans and financial transactions.
- Maintained accurate customer and loan records.
- Evaluated merchandise for resale pricing.
- Delivered exceptional customer service.
Sales Associate
Kay Jewelers
- Provided tailored customer experiences to enhance satisfaction.
- Guided customers through financing applications to secure funding.
- Executed transactions and maintained inventory accuracy for efficient operations.
Floor Associate | Cashier
Victoria's Secret
- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Processed transactions accurately, ensuring balanced cash drawers at end of shift.
- Maintained organized merchandise presentation and managed inventory levels.
Education
High School Diploma -
MAC ARTHUR SENIOR HIGH
Houston, TX06-2013
Skills
- Full-Cycle Recruiting
- Talent Acquisition
- Candidate Screening
- Employee Onboarding
- E-Verify
- Background checks
- Drug Screening
- Payroll
- Compliance
- Recruiting & HR
- Client Service Strategy
- Client Relationship Management
- Communication
- Team Leadership
- Leadership & Operations
- Operations Management
- Employee Development
- Employee Relations
- Conflict Resolution
- Administrative Support
- Workforce Scheduling
- Scheduling
- Scheduling management
- ATS Systems
- Microsoft Word
- Excel
- Outlook
- PowerPoint
- Office suite
- Attention to detail
- Time management
- Problem Solving
- Problem resolution
- Bilingual (English & Spanish)
- Building relationships
- Customer Relations
- Training programs
- Communication skills
- Problem resolution
- Attention to detail
- Time management
- Building relationships
Professional Mission
I believe every opportunity to help someone succeed creates a ripple effect that reaches families, businesses, and communities. My goal is to grow with an organization where I can develop leaders, strengthen teams, create meaningful relationships, and contribute to a mission that positively impacts the lives of others.
Timeline
Staffing Recruiter
Integrity Trade Services
05.2025 - 07.2026
Family Service Counselor
Dignity Memorial
05.2024 - 04.2025
Staffing Recruiter
Onin Staffing
05.2022 - 05.2024
Auto Insurance Agent • Store Manager • District Manager
Freeway Auto Insurance
05.2016 - 05.2022
Floor Associate | Cashier
Victoria's Secret
Sales Associate
Kay Jewelers
Loan Writer | Sales Associate
Cash America Pawn
Sales Associate | Furniture Specialist
Conn's HomePlus
High School Diploma -
MAC ARTHUR SENIOR HIGH