Francesca Preisler
Amherst ,NY
Summary
Proven in delivering exceptional customer service and effective multitasking, honed at Rocco's Wood Fired Pizza. Excelled in phone etiquette and interactive communication, significantly enhancing customer satisfaction. Skilled in training peers, demonstrating patience, empathy, and a detail-oriented approach. Achieved a notable improvement in order accuracy and efficiency.
Overview
2
2
years of professional experience
Work History
Hostess/Take-Out Server
Rocco's Wood Fired Pizza
06.2024 - Current
- Answered phone calls to take orders, give information and document reservations.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Take-Out Server
Mr. Pizza
03.2023 - 06.2024
Education
Business
Michigan State University
East Lansing, MI05-2027
High School Diploma -
Williamsville North High School
Williamsville, NY06-2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
- Interactive communication skills
Timeline
Hostess/Take-Out Server
Rocco's Wood Fired Pizza
06.2024 - Current
Take-Out Server
Mr. Pizza
03.2023 - 06.2024
Business
Michigan State University
High School Diploma -
Williamsville North High School
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