Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Madison Isabella

Horsham,PA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. I am a trainable employe and committed to creating warm and inviting atmosphere.

Overview

4
4
years of professional experience

Work History

Hostess/Take-Out Server

Cafe Lombardis
12.2021 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hostest/Hostess/Take-Out Server

Los Sarapes Mexican Restaurant
01.2020 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Criminology & Psychology

Pennsylvania State University
University Park, PA
05.2026

High School Diploma -

Hatboro-Horsham Senior High School
Horsham, PA
06.2022

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Flexible and Adaptable
  • Team Player
  • Attention to Detail
  • Active Listening and Communication
  • Reliable and Trustworthy

Additional Information

I volunteered in special olympics all four years of high school which is a full day of competing and doing fun challenges for special needs students at my highschool and surrounding highschools. I also volunteered for tennis buddies which was every weekend and I would play tennis with special needs students and help teach them how to play. Throughout highschool and college I have been involved in numerous clubs including helping little hands which was creating fun activities and gifts for young children that are in the hospital. In college I am very involved in THON. My freshman year I was on a THON committee that helped make food THON weekend and help the dancers get through the 46 hour dance marathon. I am in the sorority Alpha Xi Delta which I do lots of philanthropy events for and is also heavily involved in THON and I contribute to events that help raise money for THON and other charities.

Timeline

Hostess/Take-Out Server

Cafe Lombardis
12.2021 - Current

Hostest/Hostess/Take-Out Server

Los Sarapes Mexican Restaurant
01.2020 - 11.2021

Bachelor of Science - Criminology & Psychology

Pennsylvania State University

High School Diploma -

Hatboro-Horsham Senior High School
Madison Isabella